Global Transportation Programs, Senior Manager

We Love AI Jobs; San Francisco (CA); Hybrid; USD 203,000 - 225,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

OpenAI's San Francisco-based Global Transportation Program Senior Manager leads the strategy and day-to-day operations for employee commuting across offices. You will drive launches, manage shuttles, parking, transit benefits, micromobility, and EV charging while coordinating budgets and vendor performance to deliver reliable, cost-effective services.

The role requires scaling programs across markets, building repeatable processes, and collaborating with Legal, Finance, Payroll, and Benefits.

Qualifications

• Experience building and scaling employee transportation programs across multiple countries.
• Strong vendor management and contract negotiation skills.
• Ability to forecast capacity and costs and manage budgets.
• Data-driven decision making to optimize costs and service quality.

Responsibilities

• Own the global transportation expansion roadmap, including market planning, budgets, and service launches.
• Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits.
• Build a scalable operating model with repeatable launch playbooks and clear ownership.
• Manage transportation vendors from sourcing through renewals and performance reviews.
• Own program budgets, forecasts, invoice reviews, and business cases; analyze utilization and cost to guide investments.
• Partner with cross-functional teams to deliver integrated transit and benefits programs.

Skills

Global program management

Transportation operations

Vendor management

Budgeting and forecasting

Transportation demand management

Service-level management

Utilization and cost analysis

Employee benefits administration

Job description

# Global Transportation Programs, Senior ManagerOpenAISan Francisco (Hybrid)Full-time$203,000 – $225,000 / yearUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThis role owns the strategy and day-to-day performance of employee transportation programs across OpenAI’s global offices. You’ll plan launches in new markets, manage vendors and budgets, and improve services such as shuttles, parking, transit benefits, and micromobility.* Permanent* Hybrid### Skills and expertiseGlobal program managementTransportation operationsVendor managementBudgeting and forecastingTransportation demand managementService-level managementUtilization and cost analysisEmployee benefits administration### Key responsibilities* Own the global transportation expansion roadmap, including market planning, budgets, and service launches.* Manage transportation vendors and the portfolio of shuttles, parking, transit, micromobility, and commuter benefits.* Measure reliability, utilization, employee satisfaction, accessibility, and cost to guide program improvements.## How this job comparesCompared with 474 open manager operations jobs on October 10, 2026.Pay: This job pays $203K to $225K a year. The 199 open manager operations jobs that publish US pay start at $141K on average, so this job starts about 44% higher.Similar open jobs: We Love AI Jobs lists 474 open manager operations jobs at 153 companies.Remote work: This job is hybrid. 80 of the 474 manager operations jobs (17%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. This is a workplace operations role focused on employee transportation, vendors, and service delivery. The posting does not describe regular work with AI models, tools, or products.## Full descriptionAbout the TeamThe Real Estate & Workplace (REW) team creates and operates the workplaces and services that help OpenAI employees do their best work. Within Workplace Experience, Transportation connects our global office network through programs designed around employee needs, local conditions, and operational excellence.About the RoleAs Global Transportation Program Sr. Manager, you will own the strategy, expansion, and day-to-day performance of OpenAI’s employee transportation programs. You will make it easier for employees to get to and between our workplaces through reliable, accessible, and cost-effective commuting options.We’re looking for a builder who has launched and scaled employee transportation programs across countries in a fast-growing organization. You will translate our global workplace expansion plans into a transportation roadmap, establishing the systems, vendor partnerships, and operating practices needed to support new markets and growing offices. You’ll balance global consistency with local needs, creating repeatable approaches that enable local teams to deliver reliable service as the company scales.Location and work model: San Francisco, CA based, with required travel up to 10% to our global offices. This role will be in office Monday - Wednesday, with the option to work from home Thursdays and Fridays.In this role, you will:• Own a global transportation expansion roadmap aligned with office openings, headcount growth, and changing commute demand. Prioritize investments, forecast capacity and costs, and lead launches from market assessment through operational readiness and ongoing service delivery.• Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits, and EV charging. Determine the right service mix for each market based on employee needs, local infrastructure, accessibility, and cost.• Build a scalable operating model across regions, including repeatable launch playbooks, clear global and local ownership, vendor standards, integrated tools and reporting, and training for local teams. Adapt programs to local infrastructure, regulations, and benefit practices without rebuilding the approach for every office.• Manage transportation vendors from sourcing and onboarding through service reviews, renewals, corrective action, and transitions, partnering with Strategic Sourcing and Legal on commercial terms.• Own program budgets, forecasts, invoice review, and business cases; use utilization and cost data to recommend where to invest, optimize, or retire services.• Partner with Workplace Operations, Real Estate, Facilities, Corporate Security, People/Benefits, Payroll, Finance, Legal, IT, and Internal Comms to clarify ownership and deliver integrated programs.• Work with Benefits, Payroll, and Legal to design and administer transit benefits, parking eligibility, subsidies, and reimbursement policies appropriate to each market.• Establish clear service levels, incident escalation, backup plans, and outage communications so employees can navigate disruptions safely and confidently.• Improve the end-to-end employee journey, including discovery, enrollment, booking, support, and feedback; build clear intake, tracking, and resolution processes with internal teams and vendors.• Measure service reliability, adoption, capacity utilization, employee satisfaction, accessibility, and cost effectiveness; turn findings into improvements and concise leadership recommendations.You might thrive in this role if you:• Have directly built and scaled employee transportation programs across multiple countries during significant organizational growth, with demonstrated results in new-market launches, service reliability, adoption, and cost management.• Bring hands-on experience across multiple transportation modes, including shuttles, parking, micromobility, and transit or commuter benefits, with the ability to manage an integrated portfolio.• Can turn ambiguous expansion needs into practical plans, budgets, operating standards, and clear decisions while staying close to daily service delivery.• Have managed complex vendor relationships and commercial performance, including service levels, budgets, procurement processes, and service recovery.• Use data to evaluate demand, service quality, utilization, and cost, and can explain tradeoffs clearly to employees, partners, and leaders.• Build effective partnerships across functions, regions, and external providers, and can drive decisions and accountability without relying on formal authority.