Global Transportation PM: OM & Payments Leader

Amazon; Nashville (TN); On-site; USD 67,000 - 117,000; Full time

Job summary

Amazon in Nashville, TN is seeking a Transportation Procurement Program Manager on the GSCTP team to ensure carrier payments and shipment manifests are accurate across multiple modes. You will partner with finance, technology, and procurement to drive process improvements and protect Amazon's bottom line.

The role emphasizes ownership of the OM program, data-driven decision making, and cross-functional collaboration to resolve discrepancies, implement automation, and deliver measurable

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.

Responsibilities

• Own the OM program across modes — drive root cause analysis, design and implement process improvements, and deliver measurable reductions in OM volume.
• Own payment resolution outcomes by tracking and resolving carrier payment discrepancies and invoice disputes in coordination with Controllership and procurement buyers, ensuring timely closure and accurate financial reconciliation.
• Monitor and analyze OM and payment data, performance metrics, and trends — preparing inputs for Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs) and surfacing risks or anomalies to senior team members.
• Collaborate with cross-functional partners including Transportation Financial Systems (TFS), Controllership, ShipTech, and carrier contacts to investigate and resolve manifest and payment discrepancies.
• Build and maintain mechanisms (metrics, escalation paths, review cadences) that proactively catch issues before they become systemic.
• Represent the OM/payment program in leadership reviews, articulating trade-offs and recommending investment decisions.
• Scope and prioritize across competing workstreams with incomplete information, defining the path forward for the team.
• Maintain governance frameworks, standard operating procedures (SOPs), and compliance controls supporting OM and payment resolution workflows.
• Drive automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to design and implement streamlined processes.

Skills

Project management

Data analysis

Cross-functional collaboration

Tools

SQL

Excel (Pivot Tables, VLOOKUP)

Job description

Amazon in Nashville, TN is seeking a Transportation Procurement Program Manager on the GSCTP team to ensure carrier payments and shipment manifests are accurate across multiple modes. You will partner with finance, technology, and procurement to drive process improvements and protect Amazon's bottom line.

The role emphasizes ownership of the OM program, data-driven decision making, and cross-functional collaboration to resolve discrepancies, implement automation, and deliver measurable