Transportation Procurement PM: Drive Carrier Payments

Amazon; Irvine (CA); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon.com LLC in Irvine, CA is seeking a Transportation Procurement Program Manager to support carrier payments and shipment manifests across multiple modes. You will drive process improvements, partner with Controllership and shiptech, and deliver measurable reductions in discrepancies while expanding governance and SOPs.

Responsibilities include monitoring OM and payment data, presenting insights for WBRs & QBRs, and leading cross-functional collaboration with TFS, finance, and procurement

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Experience using data and metrics to determine and drive improvements.

Responsibilities

• Own the OM program across modes — drive root cause analysis, design and implement process improvements, and deliver measurable reductions in OM volume.
• Own payment resolution outcomes by tracking and resolving carrier payment discrepancies and invoice disputes with Controllership and procurement buyers.
• Monitor and analyze OM and payment data, performance metrics, and trends for WBRs and QBRs and surface risks.
• Collaborate with cross-functional partners including TFS, Controllership, ShipTech, and carrier contacts to investigate and resolve manifest and payment discrepancies.
• Build and maintain mechanisms (metrics, escalation paths, review cadences) to proactively catch issues before they become systemic.
• Represent the OM/payment program in leadership reviews, articulating trade-offs and recommending investment decisions.
• Scope and prioritize across competing workstreams with incomplete information, defining the path forward for the team.
• Maintain governance frameworks, SOPs, and compliance controls supporting OM and payment resolution workflows.
• Drive automation and efficiency initiatives by identifying manual or repetitive activities and partnering with technical teams to design and implement streamlined processes.

Skills

Program management

Process improvement

Cross-functional collaboration

Data-driven decision making

Tools

Excel (Pivot Tables / VLOOKUPs)

SQL

Job description

Amazon.com LLC in Irvine, CA is seeking a Transportation Procurement Program Manager to support carrier payments and shipment manifests across multiple modes. You will drive process improvements, partner with Controllership and shiptech, and deliver measurable reductions in discrepancies while expanding governance and SOPs.

Responsibilities include monitoring OM and payment data, presenting insights for WBRs & QBRs, and leading cross-functional collaboration with TFS, finance, and procurement