Global Trade Specialist: Client Care & Compliance

Axel Springer hy GmbH; North Dakota; On-site; USD 65,000 - 95,000; Full time

Job summary

GHY is seeking a Trade Specialist to manage daily client care, audit released shipments, and support the release team. You will handle CBP regulations, PGA programs, and data maintenance with a focus on accuracy and service quality.

The role requires CCS designation and experience with customs brokerage software. Travel to Pembina, ND, or Columbia, SC, may be required, with standard business hours and strong customer engagement.

Qualifications

• 3+ years of related experience
• Certified Customs Specialist (CCS) designation
• Licensed Customs Broker preferred

Responsibilities

• Provide day-to-day client care and issue resolution
• Maintain client database and update certifications
• Assist in accurate customs entries and releases across modes
• Communicate with carriers, vendors, Customs and clients
• Audit entries for quality control and process improvements

Skills

Client service

Communication

Attention to detail

Analytical skills

US Customs rules

PGA requirements

Tariff classification

Customs brokerage software

Outlook/Excel/Word

Education

Certified Customs Specialist (CCS)

Licensed Customs Broker

Tools

Customs brokerage software

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

GHY is seeking a Trade Specialist to manage daily client care, audit released shipments, and support the release team. You will handle CBP regulations, PGA programs, and data maintenance with a focus on accuracy and service quality.

The role requires CCS designation and experience with customs brokerage software. Travel to Pembina, ND, or Columbia, SC, may be required, with standard business hours and strong customer engagement.