Global Technology Client Engagement & Delivery Leader

STATE STREET CORPORATION; Quincy (MA); On-site; USD 170,000 - 268,000; Full time

Benefits offered by this job

401K with company match

Medical, dental and vision coverage

Paid time off and generous benefits

Volunteer days and employee networks

Job summary

STATE STREET CORPORATION seeks a Senior Execution Leader in Massachusetts to drive a unified client engagement operating model globally. You’ll supervise end-to-end lifecycle delivery, oversee high-stakes deals, and ensure governance and risk controls are embedded across the technology lifecycle.

This role partners with CIO/COO and senior executives to translate strategy into scalable execution. You will lead cross-functional teams in a matrixed environment, coach leaders, and deliver measurable

Qualifications

• Bachelor’s degree in business, technology, or related discipline; MBA strongly preferred.
• Significant leadership experience driving enterprise-wide transformation programs.
• Proven track record in client engagement, governance, risk management and KPI delivery.

Responsibilities

• Lead the implementation of the centralized client engagement operating model globally.
• Oversee end-to-end client lifecycle delivery under the new framework.
• Provide senior oversight of complex engagements, risks, and escalations.
• Embed governance, decision rights and escalation frameworks across lifecycle management.
• Coach senior leaders and manage multi-stakeholder relationships at senior levels.

Skills

Leadership

Transformation

Client engagement

Governance

Stakeholder management

Data-driven performance

Education

Bachelor’s degree in business, technology, or related discipline

MBA strongly preferred

Job description

STATE STREET CORPORATION seeks a Senior Execution Leader in Massachusetts to drive a unified client engagement operating model globally. You’ll supervise end-to-end lifecycle delivery, oversee high-stakes deals, and ensure governance and risk controls are embedded across the technology lifecycle.

This role partners with CIO/COO and senior executives to translate strategy into scalable execution. You will lead cross-functional teams in a matrixed environment, coach leaders, and deliver measurable