Global Technical Support Engineer – Scientific Instruments

Bruker Daltonics; Santa Barbara (CA); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Medical and dental plans

Life insurance

Disability insurance

Paid time off

Job summary

Bruker Daltonics seeks a Technical Support Engineer in Santa Barbara to deliver post‑sale instrumentation support, including installation, diagnostics, and ongoing service. The role requires customer focus, clear communication, and hands‑on technical ability to keep Bruker tools at peak performance.

The position demands strong data analysis, problem solving, and the ability to work with customers across diverse environments, including government sites and labs.

Qualifications

• Bachelor’s degree in engineering with multiple years in a technical role.
• Typically 5 years of technical experience with leadership and progression.
• Electrical or mechanical engineering background preferred.

Responsibilities

• Provide best-in-class post-sale support and drive customer experience improvements.
• Execute current processes and controls while identifying improvement opportunities.
• Maintain strong technical understanding for diagnostics, repair, and field support.

Skills

Customer-focused

Communication skills

Data analysis

Project planning

Leadership

Education

Bachelor's degree in Engineering

Tools

Technical diagnostics tools

Job description

Bruker Daltonics seeks a Technical Support Engineer in Santa Barbara to deliver post‑sale instrumentation support, including installation, diagnostics, and ongoing service. The role requires customer focus, clear communication, and hands‑on technical ability to keep Bruker tools at peak performance.

The position demands strong data analysis, problem solving, and the ability to work with customers across diverse environments, including government sites and labs.