Global Technical Support Engineer - Electrical & Controls (OEM)

Behm Consulting LLC; Milwaukee (WI); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Behm Consulting LLC is seeking a Technical Support Engineer responsible for providing support and troubleshooting for OEM machinery installed globally. The role involves diagnostics, machine commissioning, and supporting customers and field service teams.

Qualified candidates should possess an Associate Degree in Electrical Engineering Technology and experience in industrial machinery, with strong attention to electrical troubleshooting and customer communication skills. The position requires approximately 30-50% travel.

Qualifications

• 3+ years of experience in industrial machinery, OEM manufacturing, automation, field service or related technical support roles.
• Demonstrated technical expertise in electrical controls and machining troubleshooting.
• Ability to travel approximately 30-50% of the time, including international travel.

Responsibilities

• Provide remote technical support via phone, email, and other communication platforms.
• Diagnose and resolve electrical, controls, and light mechanical issues on OEM equipment.
• Document service cases, troubleshooting steps, and resolutions in company service management systems.

Skills

Electrical troubleshooting skills

Customer-focused communication

Analytical skills

Project management skills

Education

Associate Degree in Electrical Engineering Technology or related field

Job description

Behm Consulting LLC is seeking a Technical Support Engineer responsible for providing support and troubleshooting for OEM machinery installed globally. The role involves diagnostics, machine commissioning, and supporting customers and field service teams.

Qualified candidates should possess an Associate Degree in Electrical Engineering Technology and experience in industrial machinery, with strong attention to electrical troubleshooting and customer communication skills. The position requires approximately 30-50% travel.