Global Talent Development Leader — L&D Programs

Google Operations Center; Southaven (MS); On-site; USD 126,000 - 157,000; Full time

Benefits offered by this job

Comprehensive health care

Family leave policies (birth-parent)

Free meals and onsite experiences

Job summary

Google Operations Center seeks a Global Talent Development (L&D) Team Lead to shape talent growth across GOC locations. You will partner with senior leadership to analyze learning needs, design modern development solutions, and scale programs across a global footprint, driving career progression and organizational capability.

The role emphasizes end-to-end program management, KPI-led execution, and cross-region collaboration in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of talent development or L&D program management experience.
• 2 years of talent management experience including client consultation on talent practices.
• Experience in leadership development and training approaches including needs assessment, program design and programme management.
• Experience developing end-to-end training and/or talent development programs.
• Schedule flexibility to accommodate meetings with cross-region team members and Stakeholders.

Responsibilities

• Own and execute the strategic roadmap for a core pillar of GOC Talent Development (including: Executive Development, Career Development, Talent Management and Skills Frameworks).
• Partner with GOC Senior Leadership to design and conduct comprehensive training needs analysis (TNA), translating organizational gaps into actionable talent strategies.
• Curate and recommend innovative, modern learning solutions (including digital, instructor-led, and peer-to-peer modalities) to address evolving business capabilities.
• Architect and scale global development programs that align with GOC culture, fostering a continuous learning environment and supporting career progression.
• Collaborate with the Global GOC Talent Development Leader and the broader HR community to build scalable, end-to-end enablement solutions across the entire employee lifecycle.
• Lead end-to-end program management, from initial design and stakeholder buy-in to vendor management, budget tracking, and program Socialization.
• Drive regional execution and alignment by partnering with our Talent Dev Specialist team along with appropriate global teams to ensure local relevance, cultural alignment, and high-quality implementation.
• Establish KPIs and measurement frameworks to track program adoption, measure behavioral impact, and drive continuous program iteration based on data.
• Drive high-impact special projects to continuously evolve global talent programs for managers, leaders, and individual contributors.

Skills

Leadership development

Training design

Program management

Needs analysis

Education

Bachelor's degree or equivalent

Tools

Workday HR systems

Google Workspace

Docs & Slides

Job description

Google Operations Center seeks a Global Talent Development (L&D) Team Lead to shape talent growth across GOC locations. You will partner with senior leadership to analyze learning needs, design modern development solutions, and scale programs across a global footprint, driving career progression and organizational capability.

The role emphasizes end-to-end program management, KPI-led execution, and cross-region collaboration in a fast-paced environment.