Global Talent Development Lead

Google Operations Center; Chicago (IL); On-site; USD 126,000 - 157,000; Full time

Benefits offered by this job

Health care

Free meals onsite

Life insurance

Disability insurance

Job summary

Google Operations Center in Chicago seeks a Global Talent Dev (L&D) Team Lead to shape learning strategy and talent growth across global sites. You will partner with senior leaders to design programs that close capability gaps and foster career progression.

The role drives end-to-end development, measurements, and scalable enablement, with emphasis on leadership, manager development, and cross-functional collaboration.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of talent development or L&D program management experience.
• 2 years of talent management experience including client consultation.
• Experience in leadership development and training approaches including needs assessment, program design and program management.
• Experience developing end-to-end training and/or talent development programs.
• Schedule flexibility to accommodate meetings with cross-region team members and Stakeholders.

Responsibilities

• Own and execute the strategic roadmap for a core pillar of GOC Talent Development (including: Executive Development, Career Development, Talent Management and Skills Frameworks).
• Partner with GOC Senior Leadership to design and conduct comprehensive training needs analysis (TNA), translating organizational gaps into actionable talent strategies.
• Curate and recommend innovative, modern learning solutions (including digital, instructor-led, and peer-to-peer modalities) to address evolving business capabilities.
• Curate and recommend innovative, modern learning solutions (including digital, instructor-led, and peer-to-peer modalities) to address evolving business capabilities.
• Architect and scale global development programs that align with GOC culture, fostering a continuous learning environment and supporting career progression.
• Collaborate with the Global GOC Talent Development Leader and the broader HR community to build scalable, end-to-end enablement solutions across the entire employee lifecycle.
• Lead end-to-end program management, from initial design and stakeholder buy-in to vendor management, budget tracking, and program Socialization.
• Drive regional execution and alignment by partnering with our Talent Dev Specialist team along with appropriate global teams to ensure local relevance, cultural alignment, and high-quality implementation.
• Establish KPIs and measurement frameworks to track program adoption, measure behavioral impact, and drive continuous program iteration based on data.
• Drive high-impact special projects to continuously evolve global talent programs for managers, leaders, and individual contributors.

Skills

Talent development

L&D program mgmt

Leadership development

Needs assessment

Program design

Cross-region collaboration

Education

Bachelor's degree

Tools

Workday HR

Google Workspace

Job description

Google Operations Center in Chicago seeks a Global Talent Dev (L&D) Team Lead to shape learning strategy and talent growth across global sites. You will partner with senior leaders to design programs that close capability gaps and foster career progression.

The role drives end-to-end development, measurements, and scalable enablement, with emphasis on leadership, manager development, and cross-functional collaboration.