Global Support Services Technician – Level 3

Nordson Corporation; Amherst (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Nordson Corporation in Amherst, Ohio, is seeking a Global IT Services Technician – Level 3 to provide critical IT support across the organization. You will work directly with employees to set up new PCs and help resolve support tickets, ensuring smooth operations and minimal downtime.

The role requires hands-on problem solving, strong communication with end users, and collaboration with IT peers to maintain a reliable technology environment that supports Nordson’s business needs.

Responsibilities

• Provide IT support functions and assist with support desk ticket resolution.
• Set up new PCs for employees.

Job description

Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

The Global Support Services Technician – Level 3 will be responsible for providing various IT support functions and will work directly with employees to set up new PC’s and assist with support desk ticket resolution.

Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.