Global Support Coordinator - Fixture & Logistics (Hybrid)

Stryker Corporation; Kalamazoo, Northern (MI, KY); Hybrid; Confidential; Full time

Job summary

Stryker Corporation in Kalamazoo, MI is seeking a Senior Global Support Coordinator for 1st shift. You will prioritize and fulfill fixture orders from global service centers, acting as the main contact for fixtures and tooling inquiries across international locations.

Responsibilities include coordinating with vendors, updating order status, leading fixture process improvements, and providing remote support for installs. Hybrid work arrangement available.

Qualifications

• High School Diploma or GED required.
• 3+ years of relevant work experience.
• Proficiency in Microsoft Office Suite.
• Must be able to lift, push, pull and carry up to 50 lbs.
• SmartSheet proficiency preferred.

Responsibilities

• Prioritize and fulfill repair fixture orders from global service centers.
• Act as the point of contact for fixture and tooling inquiries internationally.
• Organize blueprints for outside vendor RFQs and confirm order requirements.
• Update and communicate order status to stakeholders worldwide.
• Lead continuous improvement in the service fixture process.
• Package and ship fixture orders with Import/Export coordination.
• Provide remote support for install and setup of fixtures.
• Coordinate global training with local teams and create service launch kits.

Skills

Microsoft Office Suite

Mechanical aptitude

Education

High School Diploma or GED

Tools

SmartSheet

Job description

Stryker Corporation in Kalamazoo, MI is seeking a Senior Global Support Coordinator for 1st shift. You will prioritize and fulfill fixture orders from global service centers, acting as the main contact for fixtures and tooling inquiries across international locations.

Responsibilities include coordinating with vendors, updating order status, leading fixture process improvements, and providing remote support for installs. Hybrid work arrangement available.