Global Supplier Warranty Cost Lead

Rivian Automotive; Michigan; On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

401(k) plan

Employee Stock Purchase Program

Health benefits

Job summary

Rivian Automotive seeks a Supplier Warranty Cost Lead to drive fair cost-recovery across a global supplier base. You will liaison between engineering failure data and financial operations while coordinating root-cause actions and enterprise invoicing systems.

Ideal candidates bring 5+ years in automotive warranty or supplier management, plus strong cross-functional communication and knowledge of industry quality standards. Travel ~10% is required.

Qualifications

• Bachelor’s in Business, Finance, Engineering, Supply Chain, or related technical field.
• 5+ years in warranty recovery, quality, supplier management (development, purchasing), or customer account management within an automotive or complex manufacturing environment.
• Basic understanding of automotive systems and how components fail/interact within a vehicle.
• Familiarity with structured problem-solving (8D, 5-Why) and a "work smarter" mindset focused on automation.
• Knowledge of automotive warranty standards (AIAG CQI-14, VDA Field Failure Analysis).
• Ability to navigate complex technical discussions with suppliers while maintaining strong relationships.
• Familiarity with Google Workspace, Jira, SAP, Hex, Databricks, AI tools.
• Willingness to work in a strong cross-functional environment.
• Travel 10%

Responsibilities

• Oversee all aspects of the fair resolution of financial responsibility associated with Supplier Warranty claims.
• Execute the financial responsibility resolution portion of Rivian’s Supplier Warranty Partnership Program, including all direct financial recoveries, facilitation of supplier negotiations, data gathering, and technical validation for establishment of normal ratios during serial production.
• Be the subject matter expert and resource for the global supply base regarding Supplier Warranty financial resolution while leading supplier training webinars and facilitating transaction closure though efficient dispute resolution.
• Work closely with supplier warranty technical leads to coordinate the issuance of Warranty Supplier Corrective Action.
• Action Requests (WARSCAR) and tracking of supplier 8D reports, ensuring root causes are technically documented and resolved.
• Act as a dynamic bridge between technical analysis and financial recovery, ensuring cost recovery is fair and goals are met while building strong, collaborative networks across Rivian and our supplier base.
• Serve as the primary point of contact for the IT team for all Supplier Warranty financials, resolve SAP errors through collaborative problem solving, and build out invoicing solutions through the Rivian Basecamp supplier portal.
• Lead technical warranty discussions with DREs, SDEs, and Manufacturing to ensure consistent evidence-based messaging to the supply base.

Skills

Warranty recovery

Supplier management

Cross-functional communication

Financial analysis

Negotiation

Education

Bachelor's in Business/Finance/Engineering/Supply Chain

Tools

Google Workspace

Jira

SAP

Hex

Databricks

AI tools

Job description

Rivian Automotive seeks a Supplier Warranty Cost Lead to drive fair cost-recovery across a global supplier base. You will liaison between engineering failure data and financial operations while coordinating root-cause actions and enterprise invoicing systems.

Ideal candidates bring 5+ years in automotive warranty or supplier management, plus strong cross-functional communication and knowledge of industry quality standards. Travel ~10% is required.