Global Supplier Services - Relationship Manager - Vice President

Testing Site - JPMC; New York (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

Testing Site - JPMC in New York, NY seeks a seasoned Relationship Manager for Global Supplier Services. You will shape strategy to optimize third-party spend and strengthen firmwide banking relationships, reporting to the Head of Banking Relationship Management.

In this role, you will lead discussions with senior stakeholders, navigate complex organizations, and drive sourcing initiatives that unlock commercial value while maintaining governance and compliance.

Qualifications

• Bachelor's degree required.
• 10+ years of relevant experience in banking, sourcing, business development, or relationship management.
• Expertise in sourcing processes and Procure to Pay lifecycle.
• Familiar with banking products and financial services.
• Experience working with senior management.
• Excellent executive communication and collaboration skills.
• Confident, collaborative, and able to build trust with stakeholders.
• Discretion, professionalism and sound judgment for senior-level discussions.
• Creative problem-solving and ability to handle complex challenges.
• Detail-oriented, self-starter with strong prioritization and multitasking.

Responsibilities

• Identify, develop and execute strategy to grow/protect client relationships and convert prospects to clients.
• Navigate matrixed organizations to align strategy across Banking, Sourcing, and lines of business.
• Influence sourcing deals to optimize cost, delivery, and franchise relationships.
• Support relationship management efforts, including issue remediation and escalation handling.
• Compile leadership briefings by diving into supplier relationships and data.
• Conduct due diligence and data analysis to support business decisions.
• Apply business acumen to shape strategy and decision-making.
• Demonstrate strong executive communication and relationship management skills.
• Ensure activities comply with established policies and procedures.

Skills

Executive communication

Client relationship

Strategic planning

Stakeholder management

Team collaboration

Decision making

Problem solving

Attention to detail

Self-starter

Multitasking

Adaptability

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

Join our team and unlock opportunities to drive commercial value and strategic growth. As a Relationship Manager, you will play a key role in optimizing third-party spend to shape and drive value with firmwide relationships.

As a Relationship Manager in Global Supplier Services, you will be part of the Banking Relationship Management (BRM) team, reporting to the Head of Banking Relationship Management. In this role, you will strategically plan and execute deliverables to maximize JPMorgan Chase's third-party spend, unlock commercial value, and strengthen banking relationships. You will thrive in a fast-paced, priority-driven environment, building strong partnerships with stakeholders and contributing to the success of our business.

Job Responsibilities:

• Identify, develop and execute strategy and opportunities to grow/ protect client relationships and convert prospects to clients
• Navigate complex matrixed organizations (across Banking, Sourcing, lines of business) to gain consensus and alignment on strategy
• Influence decision making for sourcing deals that optimize cost, delivery management and franchise relationships
• Support relationship management efforts, including issue remediation, escalation handling and exploring business development opportunities
• Dive deeply into supplier relationships to compile briefings for leadership
• Conduct due diligence and data analysis to support and/ or influence business decisions
• Apply business and commercial acumen in shaping strategy and decision-making
• Demonstrate strong executive communication and relationship management skills
• Ensure all activities are conducted in compliance with established policies and procedures

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree
• Minimum 10 years of relevant industry experience (banking, sourcing, business development, or relationship management)
• Expertise in sourcing processes and Procure to Pay lifecycle
• Familiarity with banking products
• Experience working in financial industry and with senior management
• Excellent executive communication, presentation, and collaboration skills
• Confident and collaborative working style, able to build respect and trust with stakeholders
• Professionalism, discretion, and sound decision-making skills for senior-level interactions
• Creative problem-solving abilities and experience managing complex challenges
• Self-starter with attention to detail, able to prioritize and multitask in a dynamic environment
• Advanced proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications, Capabilities, and Skills:

• Experience working in a global federated organization
• Proven ability to operate through ambiguity and adapt to changing priorities
• Technical or corporate sourcing experience, including commercial-related experience or MBA
• Quick learner with the ability to acquire new skills rapidly
• Strong stakeholder management and ability to assert opinions professionally