Global Storage Services Engineer – TS/SCI Ready

CACI; United States; On-site; USD 75,000 - 158,000; Full time

Job summary

CAC I is seeking a Storage Services Specialist to support the Defense Intelligence Agency. The role focuses on secure, continuous storage operations, incident handling, backups, DR/COOP, and performance monitoring in a global IT environment. The position is contingent on award of the CIS contract.

Responsibilities include configuring storage allocations, maintaining security, and developing SOPs and test cases for new components. A TS/SCI clearance with poly is required.

Qualifications

• Must hold a current Top Secret SCI clearance with poly prior to start.
• NCDA – ONTAP or equivalent OEM certification.
• DOD 8140 Certification applicable to role (minimum Security+).
• Experience: 4+ years with enterprise storage systems; more with higher degrees.

Responsibilities

• Serve as a key technical member of the 24/7 operations team for storage systems.
• Perform incident analysis, troubleshooting, hands-on touch labor, and break/fix for storage hardware/software.
• Coordinate with senior team members to ensure operations and security compliance.
• Provision, configure, and manage allocations for data shares and storage systems (NetApp, Dell).
• Execute backups, replication, verification, and restoral; participate in DR/COOP exercises.
• Monitor capacity, performance, and SLAs to maintain a quality user experience.
• Maintain data security and patch management across network domains.
• Develop test cases, SOPs, and knowledge-base articles for contract deliverables.
• Draft technical content to support project documentation.

Skills

Storage systems

Troubleshooting

Incident analysis

SDLC coordination

Education

Associate degree

Bachelor's degree

Master's degree

PhD

Tools

NetApp ONTAP

Brocade

Data Domain

Dell FluidFS

NetApp

Dell Storage Center

Job description

CAC I is seeking a Storage Services Specialist to support the Defense Intelligence Agency. The role focuses on secure, continuous storage operations, incident handling, backups, DR/COOP, and performance monitoring in a global IT environment. The position is contingent on award of the CIS contract.

Responsibilities include configuring storage allocations, maintaining security, and developing SOPs and test cases for new components. A TS/SCI clearance with poly is required.