Job Title: Storage Services Lead
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10% (Continental US)
Overview
The CIS program supports our intelligence customer by delivering IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting‑edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure.
Responsibilities
- Lead the storage team in providing global, 24/7 operational support and break/fix activities for all physical and virtual storage systems (SAN, NAS, object, cloud).
- Serve as the primary liaison, collaborating with internal engineering teams and government stakeholders to refine requirements, ensure SLA compliance, and guarantee system availability, reliability, and resiliency.
- Deploy, operate, and maintain major storage technologies (including Brocade, Data Domain, Dell FluidFS, NetApp, and Dell Storage Center) during the operational System Development Life Cycle (SDLC).
- Monitor and manage efficient allocation, provisioning, configuration, security, and throughput; analyze service‑level metrics to maintain optimal infrastructure utilization and prevent incidents.
- Direct and execute all data backups, replication, verification, and restoration services to meet time‑to‑restore/recover SLAs. Lead disaster recovery (DR) and Continuity of Operations (COOP) exercises.
- Oversee continuous patch management and maintain physical and logical security of data at rest and in transit; manage Plan of Action and Milestones (POA&M) development to meet cybersecurity requirements.
- Manage the transfer of engineered solutions from Engineering teams through Blue/Green fielding; develop test cases and use Lab facilities to promote incident resolution and validate acceptance tests.
- Oversee the creation, quality control, and timely delivery of mandated Contract Data Requirements Lists (CDRLs); drive Continual Service Improvement (CSI) and maintain knowledge base SOPs.
Qualifications – Required
- Current Top Secret SCI clearance with ability to obtain polygraph prior to start.
- Demonstrated ability to lead technical teams, manage SLAs, and coordinate with engineering and government stakeholders.
- NetApp Certified Data Administrator (NCDA) – ONTAP or an equivalent OEM vendor certification.
- DOE 8140 Certification applicable to role (minimum Security+).
- At least 14 years of experience with an Associate degree, 12 years with a Bachelor’s degree, 10 years with a Master’s degree, or 8 years with a PhD.
- Minimum six years of hands‑on experience integrating, operating, and maintaining IT hardware and software solutions, specifically enterprise storage systems.
- Willingness to learn new skills and new technologies.
Desired Qualifications
- Degree in Science, Technology, or Engineering.
- Experience leading a distributed technical team.
- Familiarity with IC ITE services and classified environments.
- Proven experience conducting Analysis of Alternatives (AoA), researching new technologies, and articulating infrastructure evolution benefits to stakeholders.
- ITIL 4 Foundation Certification.
What You Can Expect
A culture of integrity and an environment of trust. As part of CACI, you will be part of a high‑performing group dedicated to our customer’s missions, with autonomy, a unique flexible time‑off benefit, and robust learning resources to support your ambitions.
Focus on continuous growth: advance our nation's critical missions, build on our track record of success, and discover new opportunities in your career.
Pay Range
The proposed salary range for this position is $103,800 - $218,100.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.