Global Social Impact Programs Manager

Segment (Twilio); Miami (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive benefits

Employee giving match

Wellness reimbursement

Job summary

Ripple is seeking a Social Impact professional to lead CSR program administration and employee engagement on a global scale. You will manage CSR platforms, optimize donation matching workflows, and develop high-impact fundraising and volunteering initiatives across regions.

You will partner with HR, Communications, and Workplace teams to drive adoption, curate opportunities, and gather actionable data to shape Ripple's social impact strategy. Expect travel to Ripple offices as needed.

Qualifications

• Proven experience in social impact, CSR, and employee engagement within a fast-scaling global company.
• Direct experience managing CSR platforms (ideally Deed or similar tools like Benevity) and a strong command of donation matching workflows and vetting processes.
• Experience managing collaborative programs with an exceptional ability to identify, capture and synthesize data.
• Experience partnering with cross-functional teams such as HR, Communications, and Workplace to drive program adoption and cultural alignment.

Responsibilities

• Work with Ripple’s Director of Social Impact to ensure Ripple continues to be a global leader in corporate social impact.
• Serve as administrator for CSR software, managing global employee matching donations, building fundraisers and volunteer pages.
• Drive employee participation by crafting and implementing internal education and communication strategies to increase program awareness and engagement globally.
• Partner with workplace teams and Employee Resource Groups to curate volunteering opportunities that resonate with global teams.
• Help manage Ripple’s regional nonprofit and academic partnerships.
• Lead planning and execution of in-person and virtual volunteer opportunities.
• Track, analyze, and report on key participation and impact metrics to influence global strategy.

Skills

CSR platforms

Data analysis

Cross-functional collaboration

Communication

Volunteer program management

Tools

Benevity

Deed

Job description

Ripple is seeking a Social Impact professional to lead CSR program administration and employee engagement on a global scale. You will manage CSR platforms, optimize donation matching workflows, and develop high-impact fundraising and volunteering initiatives across regions.

You will partner with HR, Communications, and Workplace teams to drive adoption, curate opportunities, and gather actionable data to shape Ripple's social impact strategy. Expect travel to Ripple offices as needed.