Global Service & Support Strategy Leader

Hewlett Packard Enterprise; Tustin (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous paid time off

11 paid holidays

Flexible vacation and sick leave

Job summary

Hewlett Packard Enterprise seeks a HyperX Global Service & Support Strategy Lead to manage regional/global supply chain processes, analyze data, and drive improvements. You will collaborate with planning teams, gather demand data, and guide process optimization to support key business outcomes.

The role emphasizes continuous improvement, KPI tracking, and mentoring junior staff in a fast-paced environment with 25% travel.

Qualifications

• Four-year or graduate degree in supply chain, manufacturing, operations, business administration or related field.
• Typically 2–4 years of work experience in supply chain, operations or related field.

Responsibilities

• Manages supply chain processes for a regional or global business unit.
• Produces reports and analyzes data to develop trends for supply and demand.
• Leads backlog analysis and demand planning collaboration.
• Gathers demand data from country teams and account managers.
• Maintains and enhances current business processes with planning teams.
• Drives operational excellence through continuous process review.
• Communicates requirements to regional/global teams, mentors junior staff.

Skills

Data analysis

Continuous improvement

ERP systems

KPIs

Supply chain planning

SAP applications

Forecasting

Cross-functional collaboration

Education

Bachelor's or Graduate Degree in SCM/Operations/BA

Tools

SAP Applications

ERP systems

Job description

Hewlett Packard Enterprise seeks a HyperX Global Service & Support Strategy Lead to manage regional/global supply chain processes, analyze data, and drive improvements. You will collaborate with planning teams, gather demand data, and guide process optimization to support key business outcomes.

The role emphasizes continuous improvement, KPI tracking, and mentoring junior staff in a fast-paced environment with 25% travel.