Global Service Design Architect: Strategy & Delivery

NTT DATA, Inc.; Butlerville (IN); On-site; USD 120,000 - 180,000; Full time

Job summary

NTT DATA, Inc. is seeking a Senior Service Design Architect to execute business unit strategy through sustainable, scalable service offers.

You will collaborate with Sales, Delivery, Platform and clients to ensure designs meet real needs in a global marketplace and guide services from concept to production and end-of-life. You will design and manage activities across product lines, acting as the central resource among design, architecture, testing and cost recovery teams, influencing end-to-end

Qualifications

• Significant related experience in IT operations and service architecture.
• Experience with design thinking, scaled agile, and ITIL foundations.
• Strong communication, stakeholder management, and documentation skills.

Responsibilities

• Design and develop service offers and capabilities across a product group.
• Lead ideation workshops, validate needs, and influence solution designs.
• Coordinate with architects, designers and experts for detailed designs.
• Produce and maintain design documentation, blueprints and service models.
• Build cost models including vendor, licensing, and infra costs.
• Ensure designs meet SLAs/OLAs and fit for purpose across lifecycle.

Job description

NTT DATA, Inc. is seeking a Senior Service Design Architect to execute business unit strategy through sustainable, scalable service offers.

You will collaborate with Sales, Delivery, Platform and clients to ensure designs meet real needs in a global marketplace and guide services from concept to production and end-of-life. You will design and manage activities across product lines, acting as the central resource among design, architecture, testing and cost recovery teams, influencing end-to-end