Global Security Systems Specialist

Mattel, Inc.; El Segundo (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Mattel, Inc. is seeking a Global Security Systems Coordinator in El Segundo, CA to support and improve physical security platforms across locations.

You will help manage access control, CCTV, alarm monitoring, and reporting while coordinating with facilities, IT, and business partners to ensure privacy and safety. The role emphasizes collaboration, accountability, and the ability to translate requirements into system configurations.

Qualifications

• 2 to 4 years of experience in physical security systems, access control, CCTV, or a related technical support role.
• Working knowledge of CCURE or comparable access control platforms.
• Working knowledge of CCTV/VMS platforms and basic troubleshooting concepts.
• Experience supporting intrusion/burglar alarm systems or similar monitoring technology.
• Intermediate proficiency in Microsoft Word, Excel, and reporting tools.
• Strong written and verbal communication skills with the ability to document procedures and summarize issues clearly.
• Ability to analyze information, solve practical problems, and follow technical instructions.
• Ability to maintain confidentiality and handle sensitive employee and security information appropriately.

Responsibilities

• Maintain accurate database records, system programming, and routine preventative maintenance for physical security platforms.
• Coordinate vendor service and maintenance work, verify service logs, and open/track service tickets until closure.
• Support access control administration, including employee and vendor badging, badge templates, user creation, and routine reporting.
• Support CCTV/VMS administration, including camera additions, DVR/VMS programming, user access, and troubleshooting.
• Maintain CCURE files and other system records for all Mattel sites and ensure naming, access, and documentation are current.
• Assist with intrusion and alarm system programming, monthly burglar-system testing, and coordination of related monitoring equipment.
• Support electronic security design efforts by gathering requirements, reviewing vendor proposals, and assisting with implementation planning.
• Communicate system issues, outages, or recurring service concerns promptly to the manager and relevant stakeholders.
• Attend manufacturer training and help train security staff through job aids, user manuals, training calendars, and refresher materials.
• Support cross-functional partners with investigations, incident verification, reports, and operational questions as needed.
• Complete special projects and other duties assigned by the Manager and Director.

Skills

Access control

CCTV systems

Security reporting

Communication

Confidentiality

Problem solving

Tools

CCURE

CCTV/VMS

Alarm systems

Job description

Mattel, Inc. is seeking a Global Security Systems Coordinator in El Segundo, CA to support and improve physical security platforms across locations.

You will help manage access control, CCTV, alarm monitoring, and reporting while coordinating with facilities, IT, and business partners to ensure privacy and safety. The role emphasizes collaboration, accountability, and the ability to translate requirements into system configurations.