Global Security Operations Analyst

Crisis24; Santa Monica (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Crisis24 in Santa Monica seeks a GSOC Analyst to monitor global events, analyze data, and craft clear communications for a global audience. You will support incident response and work with security teams to ensure timely escalation and awareness.

The role requires a Bachelor's degree or equivalent experience, strong communication, and OSINT capabilities; NDA and confidentiality are required. You will work 8–12 hour shifts, including nights, with potential overtime.

Qualifications

• Bachelor's degree in a related field or equivalent military experience.
• Interest or direct experience in Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security, Crisis Management, or Emergency Response
• Must be well-versed in current technologies and open-source search methodologies
• Must be a competent user of Microsoft Suite, Microsoft Teams, SharePoint and other similar tools.
• Must be willing to sign an NDA and maintain strict confidentiality
• Must be able to communicate effectively, both verbally and in writing
• Ability to attend training events that fall outside normal work hours
• Ability to work 8 to 12-hour shifts both days and nights
• Experience using OSINT tools such as Everbridge Liferaft Factal ISOS

Responsibilities

• Monitor incident notifications of locations providing analysis, data gathering, and investigation when needed
• Monitor events (developing situations, tradeshows, security events, incidents, disasters, and other crises) through open-source collection and coordination with local assets
• Respond to inbound calls from employees and security personnel providing customer service focused responses
• Monitor advisories that have the potential to impact business travelers and elevate to security team
• Write security incident investigation reports to provide situational awareness and communicate risks to management
• Monitor designated online tools to conduct situational awareness on social media platforms
• Make intelligent decisions and take actions based on credibility, likelihood, and meaningful information.
• Contribute to procedures and processes to standardize and enhance risk management
• Work closely with different security teams
• Provide emergency and non-emergency security monitoring and escalation notification
• Process and maintain a wide variety of files, logs, reports, and forms

Skills

Communication

Analytical thinking

Team player

Client management experience

Education

Bachelor's degree in a related field

Equivalent military experience

Tools

Microsoft Office Suite

Microsoft Teams

SharePoint

OSINT tools (Everbridge Liferaft Factal ISOS)

Job description

Crisis24 in Santa Monica seeks a GSOC Analyst to monitor global events, analyze data, and craft clear communications for a global audience. You will support incident response and work with security teams to ensure timely escalation and awareness.

The role requires a Bachelor's degree or equivalent experience, strong communication, and OSINT capabilities; NDA and confidentiality are required. You will work 8–12 hour shifts, including nights, with potential overtime.