Global SDR Revenue Operations Manager

Ladders; United States; Remote; USD 125,000 - 135,000; Full time

Benefits offered by this job

Health coverage

Parental leave

Pet insurance

Life insurance

Commuter benefits

Employee assistance

Job summary

Ladders is seeking a Global SDR Revenue Operations Manager to join a leader in the Enterprise Technology space. You will support the operational backbone of a global sales development organization, focusing on pipeline generation, lead management, and funnel performance.

This data-driven professional will partner with SDR and Sales Leadership to build scalable planning models, strengthen reporting discipline, and improve conversion outcomes in a fast-paced tech environment.

Qualifications

• 3-5+ years in Revenue Operations, Sales Operations, or related roles within SaaS or cybersecurity sectors.
• Strong grasp of pipeline generation, lead management, and funnel optimization.
• Proven ability to use data analytics for operational improvements and business influence.

Responsibilities

• Drive operational efficiency across SDR metrics and processes in collaboration with cross-functional teams.
• Develop annual pipeline and quota models with SDR and Sales Leadership.
• Maintain the health of the global MQL funnel and enforce lead management SLAs.
• Identify performance trends and implement scalable solutions to improve conversion rates.
• Support SDR leaders with KPI reporting and performance analysis.
• Optimize dashboards and reporting across Salesforce and analytics platforms.
• Monitor pipeline health and productivity metrics across campaigns.

Skills

Revenue Operations

Pipeline generation

Lead management

KPI reporting

Cross-functional collaboration

Data-driven decision making

Analytics storytelling

Tools

Salesforce

Power BI

Tableau

Job description

For our client, we are seeking a Global SDR Revenue Operations Manager to join the team of a leader in the Enterprise Technology space.

This role will support the operational backbone of a global sales development organization, with a focus on pipeline generation, lead management, and funnel performance. You will partner closely with SDR and Sales Leadership to build scalable planning models, strengthen reporting discipline, and improve conversion outcomes. The position is well suited for a data-driven operations professional who can translate insights into action and help teams operate with greater efficiency across a fast-paced technology environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $125,000 – $135,000 annually

Responsibilities

• Drive operational efficiency across SDR metrics and processes in collaboration with cross-functional teams
• Develop annual pipeline and quota models with SDR and Sales Leadership
• Maintain the health of the global MQL funnel and enforce lead management SLAs
• Identify performance trends and implement scalable solutions to improve conversion rates
• Support SDR leaders with KPI reporting and performance analysis
• Optimize dashboards and reporting across Salesforce and analytics platforms
• Monitor pipeline health and productivity metrics across campaigns

Qualifications

• 3-5+ years in Revenue Operations, Sales Operations, or related roles within SaaS or cybersecurity sectors
• Strong grasp of pipeline generation, lead management, and funnel optimization
• Proven ability to use data analytics for operational improvements and business influence
• Experience collaborating with cross-functional teams in fast-paced environments
• Exceptional analytical, problem-solving, and project management skills
• Excellent communication skills for translating data into actionable insights
• Hands-on experience with Salesforce and analytics platforms like Power BI and Tableau

Benefits

• 100% medical, dental, and vision insurance for employees and dependents
• Paid parental leave
• Discounted pet insurance
• Life insurance coverage
• Commuter benefits401(k) retirement plan
• Employee Assistance Program

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.