Global Screening Ops: Business Analysis Manager

JPMorgan Chase & Co.; Tampa (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Tampa, FL, is seeking a Business Analysis Manager to drive process improvements and strategic initiatives within Global Screening Operations.

The role focuses on managing a varied book of work, coordinating with cross-functional teams, and delivering high-quality service. You will coach and develop team members, leverage data analytics and automation to optimize workflows, and communicate progress to senior management.

Qualifications

• Experience in business analysis with data collection, integrity, utilization and clear requirements.
• Ability to lead diverse teams, delegate, coach and foster cross-functional collaboration.
• Advanced computer literacy and digital proficiency to optimize processes and enhance client experience.
• Strategic thinking using data to evaluate scenarios, assess risks and contribute to strategy development.
• Project management and presentation skills, self-reliance and creative problem-solving.
• Strong communication and ability to work independently, delivering quality service to stakeholders.
• Knowledge of Software Delivery Lifecycle and industry-standard methodologies.
• Payments experience including Compliance, Legal, and Audit; proficient in Microsoft Office Suite, PowerPoint.

Responsibilities

• Lead the design and development of business requirements and solutions by leveraging deep knowledge of business analysis principles and data analytics expertise, ensuring alignment with operational policies and precedents.
• Partner with a diverse team of professionals, managing and delegating tasks effectively, fostering an inclusive environment, and coaching team members to achieve their full potential.
• Drive cross-functional collaboration to implement automation initiatives and optimize processes, utilizing advanced computer literacy and digital proficiency.
• Engage with senior management and stakeholders, providing regular updates on program progress in person and via project/program reporting, and collaborating to resolve and arising issues.

Skills

Business analysis

Data analytics

Project management

Communication skills

Strategic thinking

Coaching/mentoring

Cross-functional collaboration

Data-driven decision making

Leadership

Tools

Microsoft Office Suite

PowerPoint

Job description

JPMorgan Chase & Co. in Tampa, FL, is seeking a Business Analysis Manager to drive process improvements and strategic initiatives within Global Screening Operations.

The role focuses on managing a varied book of work, coordinating with cross-functional teams, and delivering high-quality service. You will coach and develop team members, leverage data analytics and automation to optimize workflows, and communicate progress to senior management.