Business Analysis Manager - Global Screening Operations

JPMorganChase; Tampa (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorganChase is seeking a Business Analysis Manager within the Global Screening Operations Transformation team. You will manage a diverse book of work, drive process improvements, and lead automation initiatives to enhance efficiency and client experience.

The role requires strategic thinking, delegation, and coaching of team members, with advanced digital proficiency to implement automation and improve operations across the organization.

Qualifications

• Expertise in conducting business analysis with data collection, integrity, utilization and clear requirements.
• Proven ability to partner with diverse teams, delegate, coach and drive cross-functional collaboration.
• Advanced use of computer literacy and digital tools to optimize processes and enhance client experience.
• Experience using data to evaluate scenarios, assess risks, and support strategy development.

Responsibilities

• Lead the design and development of business requirements and solutions leveraging business analysis and data analytics.
• Partner with a diverse team, manage and delegate tasks, coach team members to reach potential.
• Drive cross-functional collaboration to implement automation and optimize processes.
• Engage with senior management, provide program progress updates and resolve issues.

Skills

Business analysis

Data analytics

Stakeholder management

Project management

Leadership coaching

Tools

Microsoft Office

Job description

Job Description

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. As a Business Analysis Manager - Global Screening Operations within in the Transformation team team, you will be a key player in driving strategic initiatives and operational improvements. You will be responsible for managing a diverse book of work, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and client experience.

Job Responsibilities

• Lead the design and development of business requirements and solutions by leveraging deep knowledge of business analysis principles and data analytics expertise, ensuring alignment with operational policies and precedents.
• Partner with a diverse team of professionals, managing and delegating tasks effectively, fostering an inclusive environment, and coaching team members to achieve their full potential.
• Drive cross-functional collaboration to implement automation initiatives and optimize processes, utilizing advanced computer literacy and digital proficiency.
• Engage with senior management and stakeholders, providing regular updates on program progress in person and via project/program reporting, and collaborating to resolve and arising issues.

Required Qualifications, Capabilities, And Skills

• Demonstrated expertise in conducting business analysis, with a focus on data collection, integrity, utilization, clear and concise requirements, and analysis.
• Proven track record in partnering with diverse teams, with an emphasis on delegation, coaching, and fostering cross-functional collaboration.
• Advanced proficiency in computer literacy and digital proficiency, with a demonstrated ability to effectively use technology to optimize processes and enhance client experience.
• Demonstrated ability in strategic thinking, with a focus on using data to evaluate potential scenarios, assess risks, and collaborate on strategy development.
• Project management and presentation skills, self-reliance and creative problem-solving abilities.
• Strong communication skills and ability to work independently, providing quality service to customers and stakeholders through continuous communication.
• Understand software delivery Lifecycle and have skills in industry standard methodologies and related tasks.
• Payments experience, including Compliance, Legal, and Audit and proficiency in Microsoft Office Suite, including PowerPoint.

Preferred Qualifications, Capabilities, And Skills

• Sanctions and non-Sanctions screening expertise.
• Advanced proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in data analytics, with a history of developing and interpreting models to offer continuous insight and drive operational improvements.
• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.