Global Sales AI & Automation Intern

IDEMIA Public Security; United States; On-site; USD 25,000 - 30,000; Part time

Job summary

IDEMIA Public Security, a division of IDEMIA Group, offers an internship in a global Sales organization to uncover daily tasks and process gaps, turning findings into practical AI-enabled solutions using Microsoft Copilot and related automations.

You will collaborate with stakeholders, build AI-enabled solutions, and measure productivity improvements, with a hands-on role that drives visible change.

Qualifications

• Undergraduate or graduate student pursuing your degree.
• Strong analytical and problem-solving skills, with the ability to identify operational bottlenecks and process gaps.
• Interest in applying Microsoft Copilot, agents, chatbots, Excel automation, and related AI solutions to business processes.
• Ability to develop a clear, prioritized action plan from assessment findings.
• Ability to collaborate with internal stakeholders and support governance decisions when needed.
• Comfort taking ownership of implementation and measuring the resulting efficiency gains.

Responsibilities

• Discover Opportunities to Improve the Sales Experience
• Turn Findings into Action
• Build & Implement AI Solutions
• Support Sales Process Documentation
• Identify opportunities to improve the Global Sales organization and document key productivity challenges.
• Share recommendations and action plans to address high-impact opportunities.

Skills

Analytical skills

Problem solving

Stakeholder collaboration

Process improvement

AI tools knowledge

Education

Undergraduate or graduate student

Tools

Microsoft Copilot

Excel

AI automation tooling

Job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job – we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job – we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.

Responsibilities

Want to impact how AI can make a real difference in the way a global Sales organization works? In this internship, you will help uncover the everyday tasks and process gaps that slow sales teams down, then turn those findings into practical solutions using Microsoft Copilot and related automations. You will have the opportunity to work with stakeholders across the organization, build and implement AI-enabled solutions, and measure how your work improves productivity. This is a hands‑on role where your ideas can lead to visible, measurable change.

The Opportunity

Want to impact how AI can make a real difference in the way a global Sales organization works? In this internship, you will help uncover the everyday tasks and process gaps that slow sales teams down, then turn those findings into practical solutions using Microsoft Copilot and related automations. You will have the opportunity to work with stakeholders across the organization, build and implement AI-enabled solutions, and measure how your work improves productivity. This is a hands‑on role where your ideas can lead to visible, measurable change.

The Role

• Discover Opportunities to Improve the Sales Experience
• Turn Findings into Action
• Build & Implement AI Solutions
• Support Sales Process Documentation

The Outcomes

• Identify and document key productivity challenges affecting the global Sales organization.
• Share recommendations and action plans to address high-impact opportunities.
• Create and maintain clear sales process documentation that supports consistent execution and knowledge sharing across the global Sales organization.
• Implement AI-enabled solutions that reduce administrative and low-value activities.
• Present the business impact of your work, including efficiency improvements and lessons learned.

The hourly rate for this position is $20/hour.

Qualifications

Your Background

• Undergraduate or graduate student pursuing your degree.
• Strong analytical and problem-solving skills, with the ability to identify operational bottlenecks and process gaps.
• Interest in applying Microsoft Copilot, agents, chatbots, Excel automation, and related AI solutions to business processes.
• Ability to develop a clear, prioritized action plan from assessment findings.
• Ability to collaborate with internal stakeholders and support governance decisions when needed.
• Comfort taking ownership of implementation and measuring the resulting efficiency gains.