Global Risk Operations Program Lead

WEX, Inc.; Washington (District of Columbia); On-site; USD 110,000 - 133,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Tuition reimbursement

Life insurance

Job summary

WEX, Inc. in Washington, DC is seeking a Global Risk Operations Program Manager to lead strategic initiatives across Collections, Billing, and Treasury Operations, safeguarding assets and customer experience.

This high-visibility role requires coordinating cross-functional teams, driving capital-funded projects, and delivering insights to senior leadership while managing risk, compliance, and performance metrics.

Qualifications

• Bachelor's degree OR an equivalent combination of education and relevant experience.
• 7-10 years of experience managing a portfolio of interrelated initiatives (programs) within a financial risk operations environment, with a proven ability to align multiple projects to achieve overarching operational risk targets.
• Demonstrated ability to deconflict resources and timelines across multiple workstreams to ensure consistent delivery of high-scale financial initiatives.
• Proficiency in project management and visualization software (e.g., LucidChart, Draw.io) to translate complex workflows into visual artifacts.
• Functional understanding of compliance and operational risk management to ensure Domain Leaders are engaged for the validation of SOX, SOC, and regulatory control integrity.
• Strong analytical skills with the ability to research, analyze, and present complex findings to drive decision-making.
• Must successfully pass a background investigation.

Responsibilities

• Strategic planning and initiative identification to meet operational risk targets and customer experience goals.
• Program execution and project leadership across Capital Funded Initiatives and Product/Technology roadmaps.
• Stakeholder management and cross-functional governance to align releases with funding objectives.
• Risk mitigation oversight with visibility into issues and escalation to senior leadership when needed.

Skills

Project management

Stakeholder management

Data analysis

Communication

Education

Bachelor's degree

Tools

Lucidchart

Draw.io

Job description

WEX, Inc. in Washington, DC is seeking a Global Risk Operations Program Manager to lead strategic initiatives across Collections, Billing, and Treasury Operations, safeguarding assets and customer experience.

This high-visibility role requires coordinating cross-functional teams, driving capital-funded projects, and delivering insights to senior leadership while managing risk, compliance, and performance metrics.