Global Relocation Experience Specialist

Champion International Moving; Canonsburg (Washington County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employee Assistance Program (24/7)

Wellness perks & onsite clinic

401(k) match

HSA & FSA options

Tuition reimbursement

Paid vacation & holidays

Job summary

Champion International Moving is seeking a Relocation Specialist to coordinate international household moves from start to finish. You will liaise with clients, agents, and vendors, manage timelines, and ensure accurate documentation and billing.

Ideal candidates are organized, detail-oriented, and ready to thrive in a fast-paced environment while delivering a seamless relocation experience with strong customer service.

Qualifications

• High school diploma or GED required.
• 0-2 years of experience in logistics, moving coordination, relocation services, or related field.
• Understanding of household goods moving processes and vendor coordination preferred.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and ability to quickly learn new systems.

Responsibilities

• Coordinate international household goods moves from start to finish, ensuring compliance with client and country requirements.
• Serve as primary point of contact for clients, agents, and vendors with timely, professional communication.
• Manage shipment timelines, vendor selection, and service coordination from booking to delivery.
• Review and submit necessary documents, including insurance forms and shipment paperwork.
• Maintain accurate shipment data, notes, and records in company and third-party systems.
• Prepare financial summaries, process invoicing, and review charges for accuracy and compliance.
• Monitor costs, resolve billing discrepancies, and support profitability.
• Obtain quotations, tariffs, and survey results to support pricing and recommendations.
• Collect and maintain documentation for audits and account compliance.
• Identify potential sales opportunities and refer to appropriate teams.
• Provide after-hours support to ensure high level of customer service.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Champion International Moving is seeking a Relocation Specialist to coordinate international household moves from start to finish. You will liaise with clients, agents, and vendors, manage timelines, and ensure accurate documentation and billing.

Ideal candidates are organized, detail-oriented, and ready to thrive in a fast-paced environment while delivering a seamless relocation experience with strong customer service.