Global Relocation Coordinator

Champion International Moving, Ltd.; Canonsburg, Northern (Washington County, KY); Hybrid; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employee Assistance Program

Wellness perks and onsite facilities

401(k) match

HSA & FSA options

Tuition reimbursement

Financial wellness programs

Paid vacation and holidays

Parental leave

Job summary

Champion International Moving, a division of Atlas World Group, is seeking a Relocation Specialist to coordinate international household goods moves from start to finish. You’ll serve as the primary client contact, collaborate with agents and vendors, and manage timelines, documentation, and invoicing to ensure accurate, compliant shipments.

The role emphasizes strong organizational skills, exceptional communication, and a customer-focused approach in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 0-2 years of experience in logistics, moving coordination, relocation services, or a related field preferred.
• Understanding of household goods moving processes, documentation requirements, and vendor coordination preferred.
• Strong customer service and relationship-building skills.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Problem-solving skills with the ability to adapt to changing client needs.

Responsibilities

• Coordinate all aspects of international household goods moves, ensuring compliance with client, company, and country requirements.
• Serve as a primary point of contact for clients, agents, and vendors, providing timely and professional communication throughout the relocation process.
• Manage shipment timelines, vendor selection, and service coordination from booking through delivery.
• Review and submit required documentation, including insurance forms and shipment paperwork, ensuring accuracy and completeness.
• Maintain accurate shipment data, notes, and records within company and third-party systems.
• Prepare financial summaries, process invoicing, and review final charges for accuracy and compliance.
• Monitor costs, resolve billing discrepancies, and support profitability throughout the shipment lifecycle.
• Obtain and review quotations, tariffs, and survey results to support pricing and service recommendations.
• Collect and maintain documentation required for audits and account compliance.
• Identify potential sales opportunities and refer them to the appropriate teams.
• Provide after-hours support as needed to ensure a high level of customer service.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Champion International Moving, a division of Atlas World Group, is seeking a Relocation Specialist to coordinate international household goods moves from start to finish. You’ll serve as the primary client contact, collaborate with agents and vendors, and manage timelines, documentation, and invoicing to ensure accurate, compliant shipments.

The role emphasizes strong organizational skills, exceptional communication, and a customer-focused approach in a fast-paced environment.