Global Relocation Consultant - Customer-Centric Mobility

Graebel Companies Inc.; United States; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Employee Assistance Program

Paid time off

Paid holidays

Life insurance

Disability insurance

Job summary

Graebel Companies, Inc. is seeking a Rental Consultant to manage a high-volume caseload of transferees, coordinating relocation services across the U.S. and Canada.

You will audit expenses, administer relocation policies, and build strong relationships with service providers and internal teams. The role requires exceptional organizational skills, professionalism, and the ability to thrive in a fast-paced environment.

Qualifications

• Outstanding customer service skills.
• Strong organization, time management, and problem-solving abilities.
• Ability to work both independently and as a team.
• Professional demeanor in all areas (e-mail, phone, in person).
• Strong problem solving and critical thinking skills.
• Preferred Skills: MS Office proficiency.
• 1-3 years of general office.
• Any relocation or real estate experience.
• Extensive phone usage.

Responsibilities

• Manage a caseload of transferees who are currently renting a home at their origin, audit expense report reimbursement, and ancillary services.
• Administer client relocation policy to transferees moving within the U.S. and/or Canada
• Coordinate authorized relocation services including shipment of household goods, home rental assistance, temporary housing, househunting trips, real estate agent placement, etc.
• Acquire and maintain some knowledge of IRS rules and regulations regarding relocation
• Counsel transferees regarding the expense management process
• Identifies and builds relationships with third party service providers and other internal departments
• Understand and meet services level agreements
• Update the Company systems with relevant information about the transferee and his/her move
• Other duties as required

Skills

Customer service

Organization

Time management

Problem solving

Teamwork

Professional demeanor

MS Office

Outlook

Phone usage

Education

Bachelor's degree preferred

Tools

MS Office

Microsoft Outlook

Job description

Graebel Companies, Inc. is seeking a Rental Consultant to manage a high-volume caseload of transferees, coordinating relocation services across the U.S. and Canada.

You will audit expenses, administer relocation policies, and build strong relationships with service providers and internal teams. The role requires exceptional organizational skills, professionalism, and the ability to thrive in a fast-paced environment.