Global Recruitment Operations & Analytics Lead

National Grid; New York (NY); Hybrid; USD 146,000 - 171,000; Full time

Job summary

National Grid is seeking a Global Recruitment Operations Manager to lead governance, performance and operational excellence across UK and US recruitment teams. You will translate strategy into actionable programmes and drive data-informed decisions, partnering with Legal, Ethics, Compliance, Risk and Audit.

Hybrid work options include Brooklyn, NY; Waltham, MA; or Syracuse, NY. The role combines strategic thinking with hands-on delivery, overseeing budgets, headcount and vendor performance while

Qualifications

• Significant experience in recruitment operations, HR operations, governance, analytics, business management or a related field.
• Strong knowledge of recruitment governance, reporting, compliance and operational best practice
• Experience leading risk, audit, assurance or policy-based activities.
• A proven track record of developing and managing reporting, analytics and performance frameworks.
• Strong commercial and financial acumen, including budget, supplier and contract management.
• Experience supporting large-scale transformation programmes, organisational change and operating model implementation.
• The ability to translate complex data into meaningful insight and executive-level recommendations.
• Experience working within large, complex and ideally global organisations.
• Equivalent experience in recruitment operations, governance, compliance, analytics or business management will also be considered

Responsibilities

• Translate recruitment strategy into actionable programmes and operational capabilities.
• Enable successful delivery and sustainable adoption of strategic change across the recruitment function.
• Lead Data Reporting and Insights
• Own the recruitment reporting and analytics framework across the UK and US.
• Develop performance measures, KPI reporting and executive dashboards that drive informed decision-making.
• Champion data quality, reporting governance and continuous improvement of business intelligence capabilities
• Provide leadership teams with meaningful insights, recommendations and decision support.
• Oversee budget, headcount and resource planning processes
• Lead recruitment governance and assurance activities across multiple jurisdictions.
• Maintain controls and compliance frameworks that meet legal, regulatory and organisational requirements.
• Partner with Legal, Ethics, Compliance, Risk and Audit teams to manage recruitment-related risks effectively.
• Coordinate recruitment-related audits, regulatory submissions and compliance reporting.
• Ensure reporting requirements, control evidence and assurance activities are delivered accurately and on time
• Lead the development and implementation of global recruitment policies and practices.
• Oversee recruitment supplier governance and vendor performance.
• Partner with Procurement and Finance to drive value, efficiency and cost optimisation
• Provide governance and commercial support across recruitment projects and transformation initiatives.
• Work closely with project and change teams to track delivery, benefits and outcomes.

Skills

Recruitment operations

HR operations

Governance

Analytics

Business management

Budget management

Transformation programs

Data translation

Global experience

Job description

National Grid is seeking a Global Recruitment Operations Manager to lead governance, performance and operational excellence across UK and US recruitment teams. You will translate strategy into actionable programmes and drive data-informed decisions, partnering with Legal, Ethics, Compliance, Risk and Audit.

Hybrid work options include Brooklyn, NY; Waltham, MA; or Syracuse, NY. The role combines strategic thinking with hands-on delivery, overseeing budgets, headcount and vendor performance while