Global Quantum Deployment & Field Engineering Director

Segment (Twilio); Fremont, Berkeley (CA, CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Rigetti Computing is seeking a Director of Quantum System Deployment & Field Engineering to lead the global deployment, integration, commissioning, and lifecycle support of on‑premise quantum computing systems. You will build and lead the Field Engineering organization and ensure successful delivery from factory acceptance through customer installation and handoff.

This role coordinates across Hardware Engineering, Manufacturing, Software, and Program Management to meet performance and

Qualifications

• Master's degree in Physics, Engineering, or a related technical field (Ph.D. preferred).
• 10+ years of experience deploying, integrating, or supporting complex hardware systems.
• 3+ years of people-management experience.
• Strong systems engineering background integrating mechanical, electrical, software, networking, and controls systems.
• Experience with quantum computing, cryogenic systems, RF/microwave systems, semiconductor equipment, scientific instrumentation.
• Excellent customer-facing leadership, communication, and problem-solving skills.
• Willingness to travel globally (approximately 30–40%).

Responsibilities

• Build, lead, and scale Rigetti's global Field Engineering organization.
• Own the end‑to‑end deployment of on‑premise quantum computing systems, including site readiness, installation, system integration, commissioning, customer acceptance, and operational handoff.
• Lead deployment of complex systems, including superconducting quantum processors, dilution refrigerators, RF/microwave hardware, control electronics, networking, and supporting infrastructure.
• Serve as the senior technical escalation point during customer deployments and field operations.
• Establish deployment processes, field engineering standards, training, documentation, and operational metrics.
• Partner cross‑functionally with Hardware Engineering, Manufacturing, Software, Program Management, and Customer Success to improve deployment readiness, reliability, and customer experience.
• Drive continuous improvements in deployment efficiency, serviceability, and lifecycle support.

Skills

Leadership

Project management

Customer-facing leadership

Problem solving

Travel readiness

Education

Master's degree in Physics or Engineering

PhD preferred

Tools

Cryogenic systems

RF/microwave systems

Semiconductor equipment

Scientific instrumentation

Job description

Rigetti Computing is seeking a Director of Quantum System Deployment & Field Engineering to lead the global deployment, integration, commissioning, and lifecycle support of on‑premise quantum computing systems. You will build and lead the Field Engineering organization and ensure successful delivery from factory acceptance through customer installation and handoff.

This role coordinates across Hardware Engineering, Manufacturing, Software, and Program Management to meet performance and