Global Quality Systems Leader for Process Excellence

Tiffany & Co.; New York (NY); On-site; USD 122,500 - 150,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits

401(k) plan with company match

Paid time off

Job summary

Tiffany & Co. in New York seeks a Manager of Quality Management Systems to set standards for corporate quality programs, oversee QMS and QA/QC resources, and lead global harmonization of processes.

The role emphasizes operational excellence and cross‑functional leadership to support customers worldwide. You will drive continuous improvement projects, establish risk management, and ensure compliance with industry and regulatory requirements while aligning with corporate strategy and supply chain

Qualifications

• Bachelor of Science in an Engineering or Technical discipline or 5+ years related experience.
• Strong leadership in team development and cross-functional collaboration.
• Working knowledge of the principles and the purpose of a Quality Management System.
• Experience in problem solving and hands-on working knowledge of quality assurance processes and tools, such as root cause analysis.
• Experience coding, including familiarity with basic software like Python, MATLAB, or VBA.

Responsibilities

• Assess operational excellence and competency and identify actions to close the gaps.
• Own the product quality assurance metrics and the quality data.
• Utilizing the quality data, identify product improvement solutions, recommend potential modification in design, manufacturing process or test methods to meet requirements and to eliminate product issues proactively.
• Establish, update, maintain, and enforce quality assurance procedures and methods to comply with applicable industry requirements, regulatory requirements, and customer expectations.
• Identify risks of failure in the system, evaluate and create policies to reduce those risks in the effort to improve sustainable quality.
• Collaborate with the Product Regulatory and Compliance team to ensure compliance to applicable regulations in Quality policies and procedures.
• Responsible for data analysis of the quality performance trends and driving continuous quality improvement projects. Use data to drive improvement through disciplined metrics.
• Ensure effective management of Product and Client Quality Management processes including assuring effective management reviews, client quality issue management, CAPA system, change control, design quality and product quality support to the retails.
• Develop and implement processes and tools such as Quality Risk Management (QRM), supplier assessment/audit, and deviation trend management.
• Assure proper use of change management associated with validated processes.
• Recommend continuous quality improvement projects and global harmonization initiatives.
• Provide cross functional Leadership, develop, implement and evaluate Process Quality Assurance resource (QA and QC) and operational strategies in alignment with the corporate’s business strategy, the Supply Chain’s business objectives, the Global Quality’s direction, and capacity.
• Remain current with industry standards and advanced analytics in quality.
• Maintain clear communication paths with stakeholders and foster effective cross-functional partnership.

Skills

Leadership

Quality Management System

Data analysis

Problem solving

Communication

Cross-functional leadership

Education

Bachelor of Science in Engineering or Technical discipline

Tools

Python

MATLAB

VBA

Excel

Power BI

Visio

Power Apps

Access

Job description

Tiffany & Co. in New York seeks a Manager of Quality Management Systems to set standards for corporate quality programs, oversee QMS and QA/QC resources, and lead global harmonization of processes.

The role emphasizes operational excellence and cross‑functional leadership to support customers worldwide. You will drive continuous improvement projects, establish risk management, and ensure compliance with industry and regulatory requirements while aligning with corporate strategy and supply chain