Global Quality Manager - CBS

Amphenol Communications Solutions; Nashua (NH); On-site; USD 110,000 - 170,000; Full time

Job summary

Amphenol Communications Solutions (ACS) in Nashua is seeking a Global Quality Manager to lead the end-to-end quality strategy across CBS. You will ensure product and process quality in NPI and volume manufacturing, drive customer satisfaction and reduce field returns through robust prevention and continuous improvement.

The role requires deep expertise in APQP, PPAP, SPC, MSA and FMEA, with a proven record of partnering with Tier-1 customers and managing global programs.

Qualifications

• BS in Engineering (EE/ME/IE) required; MS/MBA preferred.
• 1015+ years in Quality leadership across multi-site, high-mix electronics manufacturing (connectors/cables/EMS/semiconductor adjacent).
• Deep expertise in APQP, PPAP, SPC, MSA, FMEA, DOE, reliability and FA.
• Proven track record with Tier-1 customers and ramp/scale scenarios; strong program and stakeholder management.
• Ability to travel globally (25-40%).

Responsibilities

• Strategy & Governance: Define the global QMS, policies, and KPIs; standardize across sites and suppliers.
• Customer Quality: Own customer interface; lead executive reviews; oversee PCNs and SQE.
• NPI Quality: Embed APQP/PPAP, CTQs, and gated readiness in new programs; drive Cp/Cpk and MSA.
• Manufacturing Quality: Deploy SPC and audits; lead weekly global quality reviews and containment.
• Problem Solving: Use 8D RCQA; lead cross-functional FA on top issues.
• Supplier Quality: Set SQE targets; qualify second sources; manage PCNs.
• Digital Quality: Scale AI vision and dashboards for real-time quality health.
• People & Culture: Build and mentor a global quality team; training in SPC, 8D, MSA, FMEA.

Skills

Quality leadership

Program management

Stakeholder management

Travel willingness

Education

BS in Engineering (EE/ME/IE)

MS/MBA preferred

Tools

APQP/PPAP

SPC

MSA

FMEA

DOE

Job description

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.

Position Title: Global Quality Manager (CBS)

Location: Nashua, with periodic travel to manufacturing sites (e.g., Valley Green, Nashua, Mexicali, Nantong, Hanoi)

Position Summary

Amphenol Cable Backplane Systems (CBS) operates at an extreme pace with rapid growth, driven by the global AI hardware infrastructure expansion. As the leading supplier of complex cabled backplane systems, CBS enables next-generation data center performance for technology titans. Our solutions involve thousands of twin‑ax subassemblies packaged into custom mechanical assemblies with tightly controlled electrical and mechanical specifications. CBS supports customers from early concept development through full‑scale datacenter deployment, ensuring reliability and precision at every stage. The CBS team is looking for a Global Quality Manager. The Global Quality Manager will lead the end‑to‑end global Quality strategy for Cable Backplane Systems (CBS), ensuring product and process quality across NPI and volume manufacturing, driving customer satisfaction, and reducing field returns through robust prevention, detection, and continuous improvement.

Key Responsibilities

• Strategy & Governance: Define the global Quality Management System (QMS), policies, and KPIs (FPY, DPPM, RMA rate, audit scores). Standardize across sites and suppliers.
• Customer Quality: Own customer quality interface; lead executive reviews; align on quality agreements and purge/replacement plans; oversee PCNs and SQE engagement.
• NPI Quality: Embed APQP/PPAP, CTQs, and gated readiness in new programs; drive process capability (Cp/Cpk), measurement systems (MSA), and qualification (DQ/IQ/OQ/PQ).
• Manufacturing Quality: Deploy SPC, layered process audits, mistake-proofing, and rapid containment; run weekly global quality reviews; ensure compliance to regulatory/industry standards.
• Problem Solving: Institutionalize 8D root cause and corrective action; lead cross-functional FA on top issues.
• Supplier Quality: Set SQE/PPM targets; qualify second sources; manage incoming quality and change control (PCNs).
• Digital Quality: Scale AI vision and analytics playbooks for in‑factory reliability and inline detection; build dashboards for real‑time quality health.
• People & Culture: Build and mentor a high‑performing global quality team; develop succession and training (SPC, 8D, MSA, FMEA).

Qualifications

• BS in Engineering (EE/ME/IE) required; MS/MBA preferred.
• 1015+ years in Quality leadership across multi‑site, high‑mix electronics manufacturing (connectors/cables/EMS/semiconductor adjacent).
• Deep expertise in APQP, PPAP, SPC, MSA, FMEA, DOE, reliability and FA (metrology, microscopy, environmental/electrical tests).
• Proven track record with Tier‑1 customers and ramp/scale scenarios; strong program and stakeholder management.
• Ability to travel globally (2540%).

Amphenol Corporation is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.

Amphenol is an “Equal Opportunity Employer” - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at https://www.amphenol-cs.com/