Global Project Manager

JLL; Arlington (VA); On-site; USD 120,000 - 150,000; Full time

Job summary

JLL in Arlington, VA seeks a senior program manager to lead global strategic programs within Global Real Estate & Facilities, aligning deliverables with company objectives and executive priorities. You will drive governance, manage multi-stream work, and partner with stakeholders to ensure on-time delivery while promoting innovation and continuous improvement across the program.

The role requires strong English communication, proven leadership of cross-functional teams, and hands-on experience

Qualifications

• 5+ years experience managing global strategic programs in real estate and facilities.
• Ability to work on multi-workstream programs across geographies.
• Proven trusted partner to senior executives.
• Operate in a global environment with diverse perspectives.
• Strong English communication; articulate and persuasive.

Responsibilities

• Ensure projects align with organizational priorities and executive vision.
• Identify opportunities for innovation and competitive advantage in high-priority programs.
• Coordinate cross-functional teams including PMs, SMEs, and stakeholders.
• Establish and maintain clear governance, decision-making, and escalation processes.
• Monitor progress, mitigate risks, and implement corrective actions.
• Drive continuous improvement through data-driven analysis and optimization.
• Communicate program status and risks to executives and decision-makers.
• Manage stakeholder expectations across business, IT, and end-users.
• Collaborate to ensure deliverables meet business requirements.

Skills

Global PM

Strategic partner

Cross-functional

Governance

PM tools

English

Cross-geography

Tools

Asana

Smartsheets

Workdocs

Quip

Word

PowerPoint

Excel

Job description

What this job involves

This position is responsible for managing complex, high-priority programs that are strategically aligned with key objectives while overseeing day-to-day project execution and ensuring project deadlines are met. You will be accountable for driving continuous improvement and innovation across the program while managing multiple interrelated project streams as part of an overarching program supporting the Global Real Estate & Facilities team's mission to provide safe, sustainable, and efficient work environments to accommodate growth and enable employees to innovate and delight customers. This role contributes to JLL's business objectives by ensuring projects are tightly aligned with the organization's overall strategic priorities and business objectives, collaborating with executive stakeholders to understand the organization's long-term vision and translate it into cohesive program plans, and maintaining JLL's reputation for excellence in corporate real estate services through seamless project management and strategic program delivery.

What your day-to-day will look like

• Ensure projects are tightly aligned with the organization's overall strategic priorities and business objectives while collaborating with executive stakeholders to understand the organization's long-term vision and translate it into cohesive program plans
• Proactively identify opportunities for projects to drive innovation and competitive advantage while managing complex, multi-stream projects with the highest level of organizational priority
• Coordinate work of cross-functional teams including other project managers, subject matter experts, and stakeholders
• Establish and maintain clear project governance structures including decision-making processes and escalation procedures
• Monitor program progress while identifying and mitigating risks and implementing appropriate corrective actions
• Implement processes and tools to drive continuous improvement across the program while analyzing project performance data and identifying areas for process optimization and operational efficiency
• Champion a culture of innovation and encourage team members to propose new ideas and solutions
• Effectively communicate program status, risks, and issues to executive stakeholders and key decision-makers
• Manage expectations of diverse stakeholder groups including business leaders, IT teams, and end-users
• Collaborate with stakeholders to ensure project deliverables meet business requirements and drive desired outcomes.

Required Qualifications

• 5+ years experience in managing global strategic programs and projects ideally in real estate and facilities where deliverables impact customers, operational teams and processes
• Ability to work on multi-workstream programs while managing operational teams across different geographies
• Track record of serving as trusted strategic partner to senior executives
• Ability to operate in global environment by understanding culture, building trust and engaging with team members that may share different perspectives
• Strategic thinking skills with ability to align projects with organizational priorities, drive innovation and competitive advantage, and translate business objectives into actionable plans
• Proven project management skills handling complex, multi-stream programs, establishing governance structures, and maintaining program health through risk mitigation and corrective actions
• Excellent level of English is mandatory with candidate being confident, articulate, and persuasive speaker
• Excellent computer skills and experience working with Asana, Smartsheets, Workdocs, Quip, Word, PowerPoint and Excel.

Preferred Qualifications

• PMP certification
• Experience with continuous improvement methodology including Lean Six Sigma
• Proven team leadership experience building and leading high-performing teams, coaching project managers and team members, and promoting accountability and collaboration
• Strong business acumen with industry knowledge, ability to evaluate program impact on organizational growth, and adapt strategies to changing business needs
• Technical proficiency in project management methodologies and tools with understanding in technical project aspects and data-driven analysis capabilities
• Change management expertise with ability to develop and execute strategies while navigating organizational dynamics and facilitating process adoption
• Additional languages beyond English
• Experience ensuring programs of projects not only meet deadlines but also drive continuous improvement and innovation
• Background continuously evaluating program's impact on organization's competitive position and long-term growth
• Understanding of recommending strategic adjustments to programs based on changing business needs and market dynamics.

Location

Onsite

At JLL, we are collectively shaping a brighter way

- for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.