Global Programs & Operations VP

Smile Train; New York (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

Smile Train, the world’s leading cleft-focused organization, seeks a senior leader to serve as Vice President, Program Operations. This role provides strategic and operational leadership to ensure global program priorities are planned, coordinated, executed, and measured.

Reporting to the Chief Impact Officer, you will oversee work plans, budgets, forecasting, risk management, partner management, and organizational deliverables.

Qualifications

• MBA or advanced degree in business, management, public administration, international development, or related discipline or equivalent significant professional experience.
• Minimum of 5 years of progressive leadership and operational management experience.
• Minimum of 5 years of supervisory and people-management experience with staffing development.
• Significant experience in program operations, strategic planning, work planning, project execution, and organizational coordination.
• Strong financial management experience including budgeting, forecasting, and monitoring.
• Experience using data, dashboards, reporting, and performance-management tools for executive decisions.

Responsibilities

• Provide strategic and operational leadership across global programs initiatives, ensuring priorities and deliverables stay on track.
• Oversee program budget planning, forecasting, and financial submissions in partnership with leadership and Finance.
• Lead and develop a team across program areas such as research, speech, ENT, nutrition and other functions.
• Establish clear priorities, performance expectations and accountability while developing staff.
• Coordinate with Programs and headquarters functions to align cross-functional initiatives and regional plans.
• Develop and review annual plans, budgets, and regional work plans with regional leaders.
• Assess feasibility, scalability, sustainability, and implementation requirements for program initiatives.
• Identify and mitigate programmatic and operational risks in collaboration with senior leadership.
• Develop dashboards and reporting tools to provide timely, actionable information to leadership.
• Ensure accurate collection, management and use of program data to improve decision-making.
• Communicate program performance and risks to senior leadership regularly.
• Anticipate operational challenges and drive organization-wide solutions.
• Strengthen collaboration across global teams within Smile Train’s environment.
• Contribute to fundraising proposals and grant-related activities when appropriate.

Skills

Strategic leadership

Budgeting

Data dashboards

Program operations

Cross-functional collaboration

People management

Communication

Education

MBA or advanced degree

Job description

Smile Train, the world’s leading cleft-focused organization, seeks a senior leader to serve as Vice President, Program Operations. This role provides strategic and operational leadership to ensure global program priorities are planned, coordinated, executed, and measured.

Reporting to the Chief Impact Officer, you will oversee work plans, budgets, forecasting, risk management, partner management, and organizational deliverables.