Global Programs Lead — International Student Experiences

Duke University; Durham (NC); On-site; USD 49,000 - 78,000; Full time

Job summary

Duke University in Durham, NC seeks an Assistant Director (Level 11) for the International Programs Office to lead day-to-day operations, planning, and program implementation for international and experiential learning experiences for Fuqua students.

The role collaborates with MBAA, Duke Visa Services, and career centers to support incoming and outgoing exchanges, manage data, events, and partnerships, and enhance the global student experience.

Qualifications

• Multicultural mindset and ability to communicate effectively with people from many different cultures and backgrounds.
• Demonstrated strength in office operations, administrative planning, event logistics, project management, and managing multiple priorities in a fast-paced environment.
• Ability to develop strong relationships with student leaders, international student clubs and organizations, institutional partners, and colleagues across the University.
• Excellent interpersonal, verbal, written, and cross-cultural communication skills, with sound judgment, discretion, and a strong service orientation.
• Ability to use data, feedback, and well-organized systems to improve processes and deliver an excellent experience for students and partners.
• Experience with budget tracking, purchasing, and event-related administrative processes preferred.
• Must be organized, detail-oriented, ethical, and professional; experience with crisis and risk management is preferred.

Responsibilities

• Lead the day-to-day planning and operations of the International Programs Office, including the annual calendar, program deadlines, operational procedures, shared planning tools, and office communications.
• Plan and execute IPO events, meetings, information sessions, orientations and student programs. Coordinate space, registration, materials, vendors, staffing, financial tracking, accessibility, and event-day logistics.
• Maintain accurate office records, data trackers, reports, and operational resources; use data and stakeholder feedback to improve systems, service delivery, and the student experience.
• Maintain the IPO's online presence and core student resources, including the incoming exchange website, FuquaConnect portal, and program communications.
• Anticipate operational needs, manage multiple priorities, and identify practical process improvements that help the office deliver high-quality service.

Skills

Multicultural mindset

Office operations

Event logistics

Project management

Communication skills

Data-driven improvements

Budget tracking

Education

Bachelor's degree

Job description

Duke University in Durham, NC seeks an Assistant Director (Level 11) for the International Programs Office to lead day-to-day operations, planning, and program implementation for international and experiential learning experiences for Fuqua students.

The role collaborates with MBAA, Duke Visa Services, and career centers to support incoming and outgoing exchanges, manage data, events, and partnerships, and enhance the global student experience.