Global Product Quality Analytics Lead

Meta; Seattle (WA); On-site; USD 136,000 - 185,000; Full time

Job summary

Meta is seeking a Product Analyst for the Global Product Quality (GPQ) organization to partner with QA and internationalization teams across Meta's family of apps and platforms. You will define metrics, run end-to-end analyses, and translate insights into prioritized roadmap recommendations that improve product quality at a global scale.

You will build scalable self-service dashboards, develop predictive models, and communicate results to cross-functional stakeholders, with a focus on impact and

Qualifications

• Bachelor's degree or equivalent practical experience in CS/engineering or related field.
• 5+ years of experience in product analytics, data science, or a related quantitative discipline focused on product quality, reliability, or user experience measurement.
• 5+ years of experience with SQL and at least one scripting or statistical programming language (e.g., Python, R) for data extraction, transformation, and analysis.
• Experience designing and interpreting product experiments, including A/B testing, hypothesis testing, and causal inference methods applied to product quality context.
• Experience building data visualizations and self-service dashboards that communicate product health metrics to cross-functional stakeholders.
• Experience translating complex quantitative analyses into clear, actionable recommendations and influencing product roadmap decisions through data-driven narratives.

Responsibilities

• Identify and prioritize product quality opportunities by analyzing user-facing issues, performance signals, and usability friction across Meta's family of apps.
• Design and execute end-to-end analyses — including hypothesis formulation, data collection strategy, statistical testing, and insight synthesis — to evaluate the impact of product quality initiatives.
• Define, monitor, and evolve product quality metrics and health dashboards that track reliability, performance, and user experience trends across global markets.
• Build scalable self-service data visualizations and reporting tools that enable product and engineering partners to explore quality signals and diagnose regressions independently.
• Partner with product management, engineering, and design teams to translate analytical findings into prioritized roadmap recommendations that reduce user-facing defects and improve product experience.
• Develop and maintain predictive models and forecasting analyses to anticipate quality degradation risks and size the impact of proposed product improvements.
• Communicate experiment results, quality trends, and data-driven recommendations clearly to cross-functional stakeholders, adapting the narrative for both technical and non-technical audiences.
• Contribute to setting team-level goals by identifying measurable success metrics that connect product quality outcomes to broader business objectives.
• Leverage AI-integrated workflows to accelerate analysis, automate recurring quality monitoring tasks, and surface insights at greater scale and speed.
• Advise cross-functional partners on analytical design best practices, ensuring that research plans and experiment designs rigorously address product quality hypotheses.

Skills

SQL

Python

R

A/B testing

Education

Bachelor's degree in Computer Science, Computer Engineering, or related field

Tools

SQL

Job description

Meta is seeking a Product Analyst for the Global Product Quality (GPQ) organization to partner with QA and internationalization teams across Meta's family of apps and platforms. You will define metrics, run end-to-end analyses, and translate insights into prioritized roadmap recommendations that improve product quality at a global scale.

You will build scalable self-service dashboards, develop predictive models, and communicate results to cross-functional stakeholders, with a focus on impact and