Global Process Owner – Digital Transformation & Governance

1 DexCom Inc; San Diego (CA); On-site; USD 164,000 - 274,000; Full time

Benefits offered by this job

Comprehensive benefits

Growth opportunities

Career development programs

Global impact of CGM technology

Job summary

Dexcom is seeking an experienced senior leader in San Diego to drive global tech-support strategy, governance, and digital transformation for CGM solutions. You will partner with Product, IT, CX, Quality, and Regulatory to deliver proactive, outcomes-focused support and scalable processes across regions.

The role emphasizes strong executive presence, stakeholder influence, and the ability to lead large, diverse teams to achieve reliability and growth in a fast-paced MedTech environment.

Qualifications

• Bachelor’s Degree required.
• 13+ years of relevant experience.
• 8+ years people management experience.

Responsibilities

• Architect the future with key stakeholders.
• Partner with Product, IT, Quality, Regulatory, CX.
• Create proactive support strategy with KPI targets.
• Lead digital transformation using automation and AI.
• Ensure governance, controls, and regulatory compliance.

Skills

GPO experience

Digital transformation

Automation

AI platforms

Executive presence

Stakeholder management

Education

Bachelor's Degree

Tools

ServiceNow

Salesforce

Genesys

AI platforms

Job description

Dexcom is seeking an experienced senior leader in San Diego to drive global tech-support strategy, governance, and digital transformation for CGM solutions. You will partner with Product, IT, CX, Quality, and Regulatory to deliver proactive, outcomes-focused support and scalable processes across regions.

The role emphasizes strong executive presence, stakeholder influence, and the ability to lead large, diverse teams to achieve reliability and growth in a fast-paced MedTech environment.