Global Process Owner

Morningstar Credit Ratings, LLC; Chicago (IL); On-site; USD 156,458 - 170,000; Full time

Benefits offered by this job

100% 401(k) match up to 6% of salary

Comprehensive health benefits

Trust-Based Time Off

Sabbatical Program

Flex Stipend for education

Volunteer program support

Job summary

Morningstar Credit Ratings, LLC is seeking a Global Process Owner for its Talent & Culture team in Chicago, IL. The role involves driving global consistency in HR processes and is key to developing strategies that enhance employee experience. You will work closely with the Global Operations team, overseeing talent acquisition and enhancing HR governance.

The ideal candidate has at least 5 years of relevant HR experience, holds a Project Management Professional certification, and exhibits strong leadership skills.

Qualifications

• Minimum 5 years of relevant experience in HR.
• Experience with mentoring and coaching.
• Unrestricted right to work in the U.S.

Responsibilities

• Drive global consistency with Talent & Culture processes.
• Lead transformation and automation of operations programs.
• Collaborate to establish best-in-class employee programs.

Skills

HR data-driven work using Power BI or Tableau

Workday administration

Project management

Mentoring and coaching

Knowledge management in Confluence and ServiceNow

Using Asana for project management

Excel analysis and Macro development

Process governance and enhancement

Education

Project Management Professional certification

Tools

Workday

Power BI

Tableau

Asana

ServiceNow

Microsoft PowerApps

Job description

Job Title

Global Process Owner

Location

Chicago, IL

Job Duties

As the Global Process Owner, Talent & Culture, you will be responsible for developing and implementing the vision, mission, governance and functional strategy for Morningstar’s Talent & Culture processes. Your focus will initially be on driving global consistency with key processes and expanding Global Shared Services work.

Key responsibilities include:

• Driving effective documentation, governance controls, and technology use for Talent & Culture processes.
• Leading, supporting, and advising on the successful execution of key transformation and automation of operations programs and processes.
• Serving as a close partner of the Global Operations team to deliver a consistent experience across Talent & Culture.
• Translating strategy into operational goals, objectives, and a process transformation roadmap.
• Driving global deployment and adoption of Talent & Culture business processes with regional and local customization as needed.
• Prioritizing, designing, and communicating the global strategy for each end‑to‑end business process.
• Establishing SLAs and metrics in partnership with Regional Leaders and the Global Shared Services team.
• Building and fostering a team to facilitate execution of global Talent & Culture business process strategies.
• Collaborating with Talent & Culture leaders to establish best‑in‑class strategy and practices for delivering employee programs.
• Aligning and leveraging cross‑process opportunities with a focus on enhancing effectiveness and efficiency.
• Acting as a key stakeholder to foster an employee‑centric culture and continuously monitor business needs.

Remote work requests will be considered consistent with company policy.

Job Requirements

• Minimum 5 years of relevant human resources experience in positions such as Global Leader, Talent Acquisition Programs, HR Operations & GSS Manager, HR Business Partner, or equivalent.
• Project Management Professional certification.
• 5 years of experience with mentoring and coaching.
• 5 years of experience in HR data‑driven work using Power BI or Tableau.
• 5 years of experience in Workday administration, reports, security, and power user experience.
• 5 years of experience in project management and managing cross‑location projects.
• 5 years of experience in process governance & enhancement for multi‑location projects.
• 5 years of experience in knowledge management in Confluence and ServiceNow.
• 3 years of experience using Asana as a project management board.
• 3 years of experience in employee service platform implementation in ServiceNow.
• 3 years of experience with Microsoft PowerApps automation skills.
• 2 years of experience in intranet platform implementation.
• 2 years of experience leading focus groups within a business team.
• Experience with Excel analysis, coaching, and Macro development.
• Unrestricted right to work in the U.S.

Compensation & Benefits

Base Salary: $156,458 - $170,000

• 100% 401(k) match up to 6% of salary
• Company‑provided life insurance (1x salary + commission)
• Comprehensive health benefits (medical/dental/vision) with potential premium discounts and HSA contributions up to $2,000 annually
• Wellness incentives up to $300-$600 annually
• Short‑term and long‑term disability insurance
• Trust‑Based Time Off, 6‑week Paid Sabbatical Program, 6‑week Paid Family Caregiving Leave, and competitive 8‑24 week Paid Parental Leave
• Adoption Assistance
• Leadership Coaching & Formal Mentorship Opportunities
• Annual Flex Stipend of $1,000 for personal education and well‑being expenses
• Tuition Reimbursement
• Social Health charitable matching gift program
• Volunteer program with paid volunteer days and 15+ days of support
• Employee Resource & Affinity Groups
• Hybrid work environment with four days in‑office each week and flexible arrangements as needed

Equal Employment Opportunity Statement

Morningstar is an equal opportunity employer. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, gender identity, or other legally protected characteristics.