Senior Manager, Executive Communications & Social Influence

Morningstar Credit Ratings, LLC; Chicago (IL); On-site; USD 121,400 - 186,150; Full time

Benefits offered by this job

401k match

Life insurance

Health benefits

Paid sabbatical

Parental leave

Tuition reimbursement

Volunteer days

Employee resource groups

Job summary

Morningstar Credit Ratings, LLC is seeking a Senior Manager of Executive Communications and Social to partner with the CEO and senior executives. You will shape and deliver executive communications across earned, owned, and shared channels, turning complex market topics into compelling narratives that build investor trust.

You’ll own the Chief Storytellers activation, develop strategy and content, train leaders for high‑visibility engagements, and expand social influence across LinkedIn,

Qualifications

• Bachelor’s degree in Marketing, Economics, Business Administration, Communications, or related field.
• 5–7 years of relevant communications or marketing experience.
• Experience developing social-first content across LinkedIn and other platforms.
• Experience supporting senior executives (C-suite), coaching leaders on digital presence.
• Exceptional writing, editing, and editorial judgment with executive writing portfolio.
• Strong project management and ability to manage multiple workstreams.

Responsibilities

• Drive CEO and executive thought leadership across channels: Partner with the CEO and senior executives to shape authentic, high‑impact content across LinkedIn, speaking engagements, earned media moments, employee channels, and owned platforms—ensuring executive voices reinforce Morningstar’s strategy, culture, and reputation.
• Manage end‑to‑end CEO LinkedIn content—idea generation, drafting, approvals, publishing coordination, and performance review—while advising on best practices across modern channels.
• Write and edit executive‑level content: Draft speeches (including the CEO keynote for Morningstar Investment Conferences globally and other forums), talking points, scripts, Q&As, social posts, and shareholder communications—capturing an authentic voice and high editorial standard.
• Prepare leaders for high‑stakes moments: Create briefings for media, client, and employee engagements; anticipate questions, develop scenarios, and provide recommendations on tone and positioning.
• Own Morningstar’s expert activation and social influence program: Manage and expand the program known as “Chief Storytellers” that helps analysts, executives, and subject‑matter experts share their insights across modern digital channels.
• Develop training, playbooks, editorial guidance, and content support for digital channels from LinkedIn to Substack and communities where investor conversations are happening.
• Create corporate social content that builds reputation: Develop social‑first content that advances Morningstar’s strategic themes, amplifies earned content and research insights, supports key business moments, and strengthens the company’s corporate profile with investors, clients, media, employees, and industry influencers.
• Support owned content series: Plan and execute monthly Investor First live webinars, including narrative development, scripting, run‑of‑show planning, and post‑event content amplification.

Skills

Executive communications

Social media strategy

Internal communications

External communications

Media relations

Editing/writing

Project management

Video/visual storytelling

Discretion and integrity

Education

Bachelor’s degree (Marketing/Economics/Business Admin/Communications or related)

Foreign equivalent accepted

Job description

The Team Morningstar’s Global Communications team protects and strengthens the company’s reputation, amplifies our mission to empower investor success, and helps leaders communicate with clarity and credibility.

The Role: As Senior Manager of Executive Communications and Social, you’ll partner directly with Morningstar’s CEO and senior executives to shape and deliver executive communications across earned, owned, and shared channels—turning complex business and market topics into compelling narratives that build trust with investors, clients, and the media. In this role, you’ll own the program that activates Morningstar’s “employees out in front” approach—helping Morningstar’s broad bench of analysts, executives, and subject‑matter experts share their insights across digital and social channels built for the modern influence landscape. You’ll develop the strategy, training, content, and governance that make it easier for our experts to show up with confidence and credibility across channels from LinkedIn to Substack and short‑form video to engaging communities. You’ll also create corporate social content that advances Morningstar’s strategic themes, amplifies earned media and research insights, and strengthens the company’s corporate profile and reputation.

Responsibilities

• Drive CEO and executive thought leadership across channels: Partner with the CEO and senior executives to shape authentic, high‑impact content across LinkedIn, speaking engagements, earned media moments, employee channels, and owned platforms—ensuring executive voices reinforce Morningstar’s strategy, culture, and reputation.
• Manage end‑to‑end CEO LinkedIn content—idea generation, drafting, approvals, publishing coordination, and performance review—while advising on best practices across modern channels.
• Write and edit executive‑level content: Draft speeches (including the CEO keynote for Morningstar Investment Conferences globally and other forums), talking points, scripts, Q&As, social posts, and shareholder communications—capturing an authentic voice and high editorial standard.
• Prepare leaders for high‑stakes moments: Create briefings for media, client, and employee engagements; anticipate questions, develop scenarios, and provide recommendations on tone and positioning.
• Own Morningstar’s expert activation and social influence program: Manage and expand the program known as “Chief Storytellers” that helps analysts, executives, and subject‑matter experts share their insights across modern digital channels.
• Develop training, playbooks, editorial guidance, and content support for digital channels from LinkedIn to Substack and communities where investor conversations are happening.
• Create corporate social content that builds reputation: Develop social‑first content that advances Morningstar’s strategic themes, amplifies earned content and research insights, supports key business moments, and strengthens the company’s corporate profile with investors, clients, media, employees, and industry influencers.
• Support owned content series: Plan and execute monthly Investor First live webinars, including narrative development, scripting, run‑of‑show planning, and post‑event content amplification.

Qualifications (Required)

• Bachelor’s degree in Marketing, Economics, Business Administration, Communications, or a related field, or foreign equivalent.
• 5–7 years of relevant communications or marketing experience, including executive communications, social media, internal communications, external communications, media relations, or a closely related area.
• Experience developing social‑first content across LinkedIn and other digital platforms, with a strong understanding of what works by channel.
• Demonstrated experience supporting senior executives (C‑suite or equivalent), including coaching leaders on digital presence and preparing leaders for high‑visibility engagements.
• Exceptional writing, editing, and editorial judgment, with a portfolio of executive‑level writing (e.g., speeches, talking points, LinkedIn posts, briefing materials, leadership messages).
• Strong project management skills and ability to manage multiple workstreams, deadlines, and stakeholders in a matrixed environment.
• Strong multimedia content judgment, including experience creating or directing short‑form video, visual storytelling, and platform‑specific content packages.
• High integrity, discretion, and strong judgment with sensitive and confidential information.

Preferred Experience

• Experience in financial services, investing, fintech, or similarly regulated/complex industries.
• Experience building employee advocacy, expert activation, or executive visibility programs.
• Experience partnering with investor relations, corporate affairs, or executive media relations teams.
• Experience using social listening, engagement data, and audience insights to refine content strategy.
• Experience supporting marquee events (keynotes, conferences, leadership forums) including scripting and rehearsal support.
• Familiarity with emerging influence channels such as Substack, Reddit, podcasts, creator‑style video, or niche professional communities.

Compensation & Benefits

• Financial Health: 100% 401k match up to 6% of salary.
• Stock Ownership: Potential.
• Company‑provided life insurance – 1x salary + commission.
• Physical Health: Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company‑provided HSA contributions (up to $500‑$2,000 annually) for specific plans and coverages.
• Additional medical wellness incentives – up to $300–$600 annual.
• Company‑provided long‑ and short‑term disability insurance.
• Emotional Health: Trust‑Based Time Off, 6‑week Paid Sabbatical Program, 6‑Week Paid Family Caregiving Leave.
• Competitive 8‑24 Week Paid Parental Leave.
• Adoption Assistance.
• Leadership Coaching & Formal Mentorship Opportunities.
• Annual Flex Stipend – $1,000 annually to cover personal education & well‑being expenses.
• Tuition Reimbursement.
• Social Health: Charitable Matching Gifts program.
• Dollars for Doers volunteer program.
• Paid volunteering days: 15+.
• Employee Resource & Affinity Groups.
• Total Cash Compensation Range: $121,400.00–$186,150.00 inclusive of annual base salary and target incentive.

Work Environment

Morningstar’s hybrid work environment gives you the opportunity to collaborate in‑person every week as we believe we perform best when we are purposely together on a regular basis. In most locations, our hybrid model calls for four days in‑office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

Company Overview

Morningstar is a global independent investment research and financial data company. Here, you’ll help uncover what’s hidden, simplify what’s complex, and create insights that empower investor success.

Legal Entity

Morningstar Inc.

Equal Opportunity Statement

Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.