Global Process Excellence Lead, Quality & Compliance

Johnson Johnson; Titusville (NJ); On-site; USD 178,000 - 307,000; Full time

Job summary

Johnson & Johnson in Titusville, NJ seeks a Sr. Director, Head of Global Process Management to lead end-to-end Quality processes across CAPA, deviations, change control, QMS and training.

You will translate enterprise strategy into global standards and performance measures to strengthen compliance and business outcomes. Reporting to the VP, Quality Systems, Innovative Medicine Quality, you will partner across Quality, Manufacturing, R&D, Regulatory, Supply Chain, and Digital/IT to drive

Qualifications

• Bachelor's degree in life sciences, engineering, pharmacy, or related discipline.
• 12+ years in regulated industries with global quality processes.
• 7+ years of people management including global teams.
• Deep knowledge of GMP, GLP, GCP and global regulatory expectations.
• Expertise in Quality Management Systems: CAPA, deviations, change control, investigations, training.
• Strong knowledge of Quality Risk Management and end-to-end process design.
• Experience with electronic QMS platforms and digital workflow configuration.
• Knowledge of data integrity, global data standards, metadata and audit trails.
• Ability to translate multi-year strategy into roadmaps and milestones.
• Proven ability to map, simplify, standardize, and control global networks.
• Strong analytical judgment, change leadership, executive communication, stakeholder influence.
• Ability to lead in a matrixed global environment balancing enterprise and regional needs.

Responsibilities

• Lead design, governance, digital enablement, and continuous improvement of global Quality processes (CAPA, deviations, change control, QMS).
• Translate enterprise strategy and regulatory requirements into clear standards and performance measures.
• Use data to identify risks and improvement opportunities; support audits and inspections.
• Partner across Quality, Manufacturing, R&D, Regulatory, Supply Chain, Digital/IT to drive adoption.
• Drive consistent adoption and measurable business outcomes.

Skills

Leadership

Stakeholder mgmt

Change leadership

Analytics

Process design

Regulatory knowledge

Data integrity

Quality systems

Digital workflow

Executive communication

Global governance

Education

Bachelor's degree in life sciences/engineering/pharmacy

Advanced degree preferred

Tools

Electronic Quality Management System platforms

Digital workflow configuration

Job description

Johnson & Johnson in Titusville, NJ seeks a Sr. Director, Head of Global Process Management to lead end-to-end Quality processes across CAPA, deviations, change control, QMS and training.

You will translate enterprise strategy into global standards and performance measures to strengthen compliance and business outcomes. Reporting to the VP, Quality Systems, Innovative Medicine Quality, you will partner across Quality, Manufacturing, R&D, Regulatory, Supply Chain, and Digital/IT to drive