Global Process Engineer: AI, Lean & Automation

Amazon; Nashville (TN); On-site; USD 58,000 - 101,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Process Engineer for the Workforce Staffing Transformations team to design scalable processes across manufacturing floors and corporate offices. You will drive variation reduction, cost optimization, and AI/automation initiatives in global recruiting operations.

The role requires delivering engineering solutions from concept through execution, partnering with Recruiting Operations, Technology, and Vendor teams to improve hiring at scale.

Qualifications

• Bachelor's degree, or 2+ years of Amazon experience
• Six Sigma Green Belt
• Experience in Lean methodologies
• Experience collecting, analyzing, and utilizing data to drive process and system improvements
• Experience implementing repeatable processes and driving automation or standardization
• Experience in automation creation and implementation of automated workflows
• Experience driving AI capabilities and applying AI/ML to improve operational processes
• Experience engineering processes in both manufacturing and corporate environments
• Experience working cross functionally with tech and non-tech teams in a global environment
• 5+ years of experience in process engineering, process improvement, or operations management

Responsibilities

• Evaluating metrics across WFS programs and regions to identify improvement opportunities and prioritize against benchmark performance gaps
• Analyzing end-to-end recruiting workflows (attraction through Day 1) to optimize processes and reduce cost per hire
• Driving AI, machine learning, and automation solutions that eliminate manual effort and enable scaling without proportional headcount growth
• Applying Lean, Six Sigma, value stream mapping, and capacity analysis to drive operational excellence
• Conducting tact time studies, process mapping, and resource modeling to identify constraints
• Developing SOPs and engineering standards to maintain process control
• Training and partnering with operational leaders to drive standardization globally
• Integrating quality engineering (FMEA, control plans, COPQ) into workflow design and conducting process/quality audits
• Supporting program expansions, technology implementations, and QMS maturation
• Collaborating cross-functionally with Engineering, Tech, Learning, and Launch teams
• Travel up to 50% to FCs and WFS locations globally.

Skills

Six Sigma Green Belt

Lean methodologies

Data analysis

Automation

AI/ML applications

Cross-functional collaboration

Process engineering

Global / scalable processes

Experience with recruiting operations

Education

Bachelor's degree

Six Sigma Black Belt certification

Tools

MS Excel

MS Project

AutoCAD

Tableau

SQL

Job description

Amazon.com Services LLC is seeking a Process Engineer for the Workforce Staffing Transformations team to design scalable processes across manufacturing floors and corporate offices. You will drive variation reduction, cost optimization, and AI/automation initiatives in global recruiting operations.

The role requires delivering engineering solutions from concept through execution, partnering with Recruiting Operations, Technology, and Vendor teams to improve hiring at scale.