Global Policy & Privacy Communications Director

Meta; Los Angeles (CA); On-site; USD 250,000 - 320,000; Full time

Job summary

Meta's WhatsApp unit seeks a Director of Policy Communications to lead global communications on integrity, privacy, and public policy. You will craft and execute proactive narratives, guide crisis response, and shape policy engagement with policymakers, media, and civil society worldwide.

You will build executive voices, align with Product, Legal, Privacy, and Marketing, and drive AI-enabled approaches to policy communications. The role reports to the VP, WhatsApp Communications.

Qualifications

• 12+ years of communications experience in policy, regulatory, privacy, or issues/crisis communications.
• Proven track record leading global proactive campaigns and crisis response.
• Deep understanding of technology policy, privacy, encryption, and online safety debates.
• Experience managing and developing teams, including people managers.
• Established relationships with tier-1 policy and tech media globally.
• Experience with end-to-end encrypted or messaging products.

Responsibilities

• Set and own the global policy comms strategy and annual plan.
• Build long-term narratives and campaigns on encryption, safety, and privacy.
• Lead comms for integrity, privacy, and policy-sensitive launches from narrative to rollout.
• Develop WhatsApp executives as credible voices with policymakers, media, civil society, and academics.
• Build relationships with top policy reporters and influential opinion-makers globally.
• Partner with Public Policy, Legal, Privacy, Integrity Product, and Marketing to anticipate regulatory moments.
• Own issues and crisis comms strategy for integrity, privacy, and policy; senior escalation point for SEV comms.
• Lead rapid response to regulatory actions, legislative developments, government demands, litigation, investigations.
• Maintain scenario planning, reactive messaging, and playbooks for high-risk issues.
• Counsel senior leaders on communications risk and trade-offs in product and policy decisions.
• Lead, hire, and develop a team of managers and senior ICs; sponsor talent beyond the team.
• Coordinate with international comms leads in EMEA, LATAM, APAC, and India; with Meta corporate policy comms.
• Represent WhatsApp Comms in cross-functional policy, legal, and integrity leadership forums.
• Bring AI-enabled ways of working to policy comms.

Job description

Meta's WhatsApp unit seeks a Director of Policy Communications to lead global communications on integrity, privacy, and public policy. You will craft and execute proactive narratives, guide crisis response, and shape policy engagement with policymakers, media, and civil society worldwide.

You will build executive voices, align with Product, Legal, Privacy, and Marketing, and drive AI-enabled approaches to policy communications. The role reports to the VP, WhatsApp Communications.