Director of Policy Communications – Privacy, Integrity & AI

WhatsApp; Los Angeles (CA); On-site; USD 223,000 - 287,000; Full time

Job summary

WhatsApp is seeking a Director of Policy Communications to lead global communications on integrity, privacy, and public policy. This role will craft narratives that explain WhatsApp's safety, encryption, and privacy posture and will steer proactive campaigns and rapid responses to regulatory and policy developments.

Reporting to the VP, WhatsApp Communications, the role sits on the Comms leadership team. The candidate will build external credibility with policymakers, media, and stakeholders,

Qualifications

• 12+ years of communications experience in policy, regulatory, privacy, or issues/crisis communications.
• Track record of leading high-stakes, global proactive campaigns and crisis response.
• Deep understanding of technology policy, privacy, encryption, and online safety debates.
• Experience managing and developing teams, including people managers.
• Exceptional judgment, writing, and executive counsel skills.

Responsibilities

• Set and own the global policy comms strategy and annual plan, aligned to WhatsApp and Meta priorities.
• Build long-term narratives and campaigns on encryption, safety, and privacy through press, op-eds, executive thought leadership, reports, and third-party validators.
• Lead comms for integrity, privacy, and policy-sensitive launches from narrative through country rollout to measured results.
• Develop WhatsApp executives as credible voices with policymakers, media, civil society, and academics.
• Lead rapid response to regulatory actions, legislative developments, government demands, litigation, investigations, and critical coverage.
• Maintain scenario planning, reactive messaging, and playbooks for high-risk issues, such as encryption challenges, misinformation, scams, and data-protection inquiries.
• Counsel senior leaders and cross-functional partners on communications risk and the trade-offs in product and policy decisions.
• Lead, hire, and develop a team of managers and senior ICs; sponsor talent beyond the team.

Skills

Global comms leadership

Crisis management

Executive counsel

Team development

Policy & privacy knowledge

Job description

WhatsApp is seeking a Director of Policy Communications to lead global communications on integrity, privacy, and public policy. This role will craft narratives that explain WhatsApp's safety, encryption, and privacy posture and will steer proactive campaigns and rapid responses to regulatory and policy developments.

Reporting to the VP, WhatsApp Communications, the role sits on the Comms leadership team. The candidate will build external credibility with policymakers, media, and stakeholders,