Director, Policy Communications: Privacy, Integrity & AI

WhatsApp; Washington (District of Columbia); On-site; USD 223,000 - 287,000; Full time

Job summary

WhatsApp is seeking a Director, Policy Communications to lead global communications on integrity, privacy, and public policy. This leader will tell the story of how WhatsApp protects users and society while staying world-class on privacy.

You will shape narratives proactively and guide response when issues arise. You'll report to the VP, WhatsApp Communications, sit on the Comms leadership team, and partner with policy, legal, privacy, and product teams across regions to drive coordinated,

Qualifications

• 12+ years of communications experience in policy, regulatory, privacy, or issues/crisis communications, in tech, government, agency, or a related field
• Track record of leading high-stakes, global proactive campaigns and crisis response
• Deep understanding of technology policy, privacy, encryption, and online safety debates
• Experience managing and developing teams, including people managers
• Exceptional judgment, writing, and executive counsel skills

Responsibilities

• Set and own the global policy comms strategy and annual plan.
• Build long-term narratives and campaigns on encryption, safety, and privacy.
• Lead comms for integrity, privacy, and policy-sensitive launches from narrative through country rollout to results.
• Develop WhatsApp executives as credible voices with policymakers, media, civil society, and academics.
• Build relationships with top policy, tech and privacy reporters globally.
• Coordinate with Public Policy, Legal, Privacy, Integrity Product, and Marketing to anticipate regulatory moments.
• Own issues and crisis comms strategy for integrity, privacy, and policy.
• Lead rapid response to regulatory actions, legislation, and government demands.
• Maintain scenario planning and playbooks for high-risk issues.
• Counsel senior leaders on communications risk and trade-offs.
• Hire, develop a team of managers and senior ICs.
• Sponsor talent beyond the team.
• Coordinate with international comms leads in EMEA, LATAM, APAC, and India.

Skills

12+ years of communications experience

Job description

WhatsApp is seeking a Director, Policy Communications to lead global communications on integrity, privacy, and public policy. This leader will tell the story of how WhatsApp protects users and society while staying world-class on privacy.

You will shape narratives proactively and guide response when issues arise. You'll report to the VP, WhatsApp Communications, sit on the Comms leadership team, and partner with policy, legal, privacy, and product teams across regions to drive coordinated,