Global Pharma Packaging Field Service Technician

CLA (CliftonLarsonAllen); North Carolina; Hybrid; USD 60,000 - 80,000; Full time

Job summary

CLA (CliftonLarsonAllen) is seeking a Field Service Technician for Optima Machinery Corporation's Pharma Division. This role operates in a hybrid model, combining home office and customer site visits, with a travel requirement of 70-80%. The technician will be responsible for installing and maintaining pharmaceutical packaging equipment, requiring extensive travel across North America and Europe. Candidates should have an Associate’s degree in Electro-Mechanical Technology or equivalent experience, along with excellent customer service and communication skills.

Qualifications

• An Associate’s degree or equivalent from a two-year technical school in Electro-Mechanical Technology or 5 years previous experience maintaining Pharmaceutical Packaging Equipment.
• Valid Driver’s License & Passport is required.
• Approximately 70-80% travel to Europe, Canada and within the US.

Responsibilities

• Install, commission, and troubleshoot new OPTIMA pharma equipment at customer sites.
• Perform maintenance and repair on mechanical and electrical components.
• Prepare and submit service reports, expense reports, and timesheets.

Skills

Excellent customer service

Time management skills

Written and oral communication

Education

Associate’s degree in Electro-Mechanical Technology

Tools

SAP

Job description

CLA (CliftonLarsonAllen) is seeking a Field Service Technician for Optima Machinery Corporation's Pharma Division. This role operates in a hybrid model, combining home office and customer site visits, with a travel requirement of 70-80%. The technician will be responsible for installing and maintaining pharmaceutical packaging equipment, requiring extensive travel across North America and Europe. Candidates should have an Associate’s degree in Electro-Mechanical Technology or equivalent experience, along with excellent customer service and communication skills.