Global Pharma Congress Event Lead

American Express Global Business Travel; Lansing (MI); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Job summary

The Ancillary Space and Support Specialist at American Express Global Business Travel coordinates end-to-end meetings and congresses for pharma clients in the United States. You’ll manage rooms, AV, catering, travel, and on-site support to ensure flawless execution.

With 3-5 years of meeting planning and pharma exposure, you’ll lead timelines, budgets, and stakeholder communications, while traveling up to 40%. A 4-year degree (CMP preferred) helps you excel in this role at Amex GBT.

Qualifications

• 3-5 years meeting planning experience with pharma background.
• Pharmaceutical Congress experience a plus.
• 4-year degree preferred; CMP designation preferred.
• Ability to communicate effectively and professionally with all levels of management and clients.
• Ability to work accurately and timely – to meet deadlines.
• Shown skills for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology preferred (CVENT)
• Advanced oral and written presentation skills required.
• Ability to travel by airplane, boat, rail and/or car with travel up to 40%.

Responsibilities

• Manage end-to-end planning and execution of meetings, congresses, and events from kickoff through final billing.
• Build detailed project timelines and keep all stakeholders on track to meet key milestones and deadlines.
• Coordinate hotel, venue, travel, and supplier arrangements, including contract negotiation and management.
• Oversee event logistics and ensure all services are delivered according to client expectations and agreements.
• Partner with clients and internal teams to develop event agendas, itineraries, and program plans.
• Support registration, travel, and attendee management while ensuring a seamless participant experience.
• Lead regular client meetings, provide program updates, and maintain proactive communication throughout the event lifecycle.
• Monitor budgets, forecasts, and financial tracking to help ensure successful program delivery.
• Coordinate site visits, event inspections, and post-event debriefs to identify successes and opportunities for improvement.
• Build strong relationships with clients, suppliers, and cross-functional teams while delivering high-quality, confidential, and complex events.

Skills

Meeting planning

Pharma events

Travel coordination

Word

Excel

CVENT

Budgeting

Communication

Contract negotiation

Education

4-year degree

CMP designation

Tools

CVENT

Job description

The Ancillary Space and Support Specialist at American Express Global Business Travel coordinates end-to-end meetings and congresses for pharma clients in the United States. You’ll manage rooms, AV, catering, travel, and on-site support to ensure flawless execution.

With 3-5 years of meeting planning and pharma exposure, you’ll lead timelines, budgets, and stakeholder communications, while traveling up to 40%. A 4-year degree (CMP preferred) helps you excel in this role at Amex GBT.