Global Partner Enablement Director

Sophos; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Remote-first working model

Hybrid options

Leadership development program

LinkedIn Learning

Coach Match coaching program

Wellbeing resources and EAP

Job summary

Sophos in the United States seeks a Director of Global Partner Enablement to define and scale a global enablement strategy that drives partner preference, pipeline growth, and customer security outcomes across Sophos' go-to-market model.

This leader will enable partners—VARs, MSPs, MSSPs, and distributors—to sell, deploy, manage, and expand Sophos solutions globally, using AI tools to scale curriculum and content with governance and human review.

Qualifications

• 10+ years of experience in partner enablement, channel sales, or learning and development in cybersecurity or enterprise SaaS.
• Advanced degree or equivalent in a relevant field is preferred.
• Experience enabling global channel partners across Americas, EMEA, and APJ with MSP/MSSP knowledge.

Responsibilities

• Define and scale a global partner enablement strategy aligned to Sophos' GTM and partner programs.
• Lead AI-powered enablement to scale content, labs, and playbooks with governance.
• Collaborate with Product Marketing, Product Management, Partner Programs, Sales, and Channel for alignment.
• Establish global enablement standards and governance while allowing regional flexibility.
• Track enablement success metrics tied to partner ramp time, certifications, pipeline, and renewals.

Skills

AI fluency

Executive communication

Partner enablement

Change management

Learning strategy

Go-to-market alignment

Education

Advanced degree in business or related field

Tools

Salesforce CRM

LMS/LXP systems

Content authoring tools

Job description

• The Director of Global Partner Enablement is responsible for defining and scaling a global enablement strategy that drives partner preference, pipeline growth, and customer security outcomes across Sophos' go-to-market model
• This role ensures that partners—including VARs, MSPs, MSSPs, and distributors—are fully enabled to sell, deploy, manage, and expand Sophos solutions globally
• This leader combines deep channel expertise, practical AI fluency, modern learning approaches, and strong field execution
• They will translate Sophos' cybersecurity strategy into role-based, lifecycle-driven enablement that accelerates partner time-to-value and long-term commercial success
• The ability to use AI tools in a builder capacity will be critical to success in this role
• This leader will use AI to scale partner curriculum and content production and establish repeatable processes for sourcing accurate technical content
• As part of the Global Go-to-Market Enablement team, this leader will partner closely with Global Channel, Regional Partner Leaders, Sales, and Marketing leadership to embed enablement into field execution
• The role will also be accountable for delivering against specific AI-related OKRs established for the position
• Execute a Partner-First GTM Enablement Strategy
• Define and execute a global partner enablement strategy aligned to Sophos' GTM model, partner program tiers, and regional growth priorities
• Ensure enablement supports key Sophos motions, including MSP/MSSP managed security services, solution selling, renewals, and expansion
• Lead change management initiatives that evolve partner behaviors in support of new GTM motions, platform adoption, and services-led selling
• Deliver Role-Based Partner Learning and Readiness Programs
• Design and scale role-specific partner learning journeys across sales, technical pre-sales, implementation, managed services, customer success, and renewals
• Guide partners from onboarding through advanced competency and specialization, aligned to Sophos certifications, accreditations, and partner program requirements
• Apply adult learning principles, instructional design best practices, and skills-based frameworks to ensure learning drives behavior change and performance
• Maintain content lifecycle governance to ensure enablement stays current with product releases, platform evolution, and threat landscape changes
• Support MSP / MSSP Enablement and Field Execution
• Ensure enablement directly supports MSP and MSSP business models, including recurring revenue motions, operational efficiency, and service differentiation
• Establish global enablement standards, frameworks, and governance while enabling regional flexibility based on market needs
• Collaborate with Regional Enablement and Field teams to support GTM launches, sales plays, campaigns, and priority partners
• Coordinate delivery of enablement such as workshops, simulations, solution playbooks, and technical labs that reinforce real-world execution
• Act as an executive escalation point for strategic partner enablement needs
• Define and Track Enablement Success Metrics
• Ensure success metrics are tied to Sophos business outcomes, including partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal rates, and expansion
• Leverage CRM, partner performance data, and field insights to identify skill gaps and optimize enablement investments
• Provide executive-ready reporting that demonstrates enablement impact on partner success and revenue growth
• Drive Content Strategy with Cross-Functional Leadership
• Oversee the global partner enablement content strategy, including onboarding programs, solution and security playbooks, labs, partner toolkits, and just-in-time resources
• Serve as a cross-functional leader working closely with Product Marketing, Product Management, Partner Programs, Sales, and Channel to ensure alignment and consistency
• Build, mentor, and lead a high-performing global partner enablement team (direct and/or dotted-line), operating effectively in a matrixed environment
• Lead AI-Powered Partner Enablement
• Use generative AI and prompt-driven workflows to scale partner curriculum, technical content, playbooks, labs, and self-service resources while maintaining appropriate human review
• Establish repeatable processes for sourcing, reviewing, governing, and publishing accurate technical content from Sales Engineers, Product, Product Marketing, and other SMEs
• Use platform data and partner feedback to improve content quality, production speed, adoption, and partner readiness

Benefits

• We encourage teams to get together in person periodically to help facilitate teamwork
• Remote-first working model & hybrid options
• Flexible start and end times for many roles
• Leadership development program
• Access to LinkedIn Learning
• Global internal coaching program (Coach Match)
• Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
• Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
• Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
• Free annual subscription to the Calm app
• Paid parental leave, caregiver leave & bereavement/compassion leave available
• We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
• Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
• Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
• Health care benefits available worldwide

Practical AI fluency, including generative AI, prompt design, content transformation, and quality-review workflowsExperience supporting or scaling MSP/MSSP-centric GTM motionsExperience with enablement platforms, LMS/LXP systems, partner portals, CRM (e.g., Salesforce), and content authoring toolsFoundational understanding of instructional design, adult learning theory, and skills-based enablement frameworksExperience applying AI-driven learning and enablement tools to accelerate partner readiness, adoption & performance at scalePreferred Qualifications:Deep hands-on experience enabling global channel partners across Americas, EMEA, and APJ, with strong understanding of MSP, MSSP, VAR, and distributor models10+ years of experience in partner enablement, channel sales, customer success enablement, or learning and development within cybersecurity or enterprise SaaSExceptional executive communication, facilitation, and stakeholder influence skillsExperience working closely with Sales, Channel, and Customer Success leaders in a partner-first organizationProven success designing and executing role-based, GTM-aligned learning programs that drive measurable partner performanceFamiliarity with Sophos-style partner programs, certifications, and security solutionsExperience building AI-assisted enablement and technical content processes that balance speed, accuracy, governance, source traceability, and human judgmentAdvanced degree in business, learning, or a related fieldData-driven mindset with the ability to define KPIs, analyze performance, and demonstrate enablement ROIResearch shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back -