Global Ops Director - Creative/Advertising (Remote)

OLIVER | The Brandtech Group; Netherlands (MO); Remote; USD 139,000 - 208,000; Full time

Benefits offered by this job

Inclusive working environment

Commitment to sustainability

Job summary

A leading marketing solutions firm is seeking an Operations Director to bridge the gap between technical teams and new business. The ideal candidate will have 10-15 years of experience in solution design and process optimization, particularly within advertising or creative agencies. Fluency in German or French is required. This role involves gathering requirements, improving processes, and leading client pitches. The company promotes an inclusive workplace and has ambitious sustainability goals.

Qualifications

• 10-15 years’ experience in solution design, process optimisation, or similar roles.
• Experience in advertising, creative agency, or digital content operations.
• Fluency in German or French language required.

Responsibilities

• Gather and document business requirements for new client accounts.
• Evaluate existing processes and recommend enhancements for efficiency.
• Lead new client pitches, ensuring smooth transition to implementation.
• Analyse data to support decision-making processes.

Skills

Solution design

Process optimisation

Technical consulting

Strong problem-solving mindset

Stakeholder management

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Operations Director (Creative / Advertising)

Location: Netherlands / Germany / France (remote)

Language requirement: fluency in German and/or French

Employment: 12-month FTC with view to extend

About the role:

We are seeking a detail-oriented and proactive Operations Director to join our dynamic team. The successful candidate will play a crucial role in bridging the gap between technical teams , new business and support in delivering business objectives . Supported by the Commercial and Implementation team, they will lead efforts in new client pitches/ setups, analy s e processes, identify opportunities for improvement, and help implement technology solutions that align with our strategic goals.

Key Responsibilities:

Requirement Gathering and Analysis:

• Work with stakeholders to gather, document, and analyse business requirements for new client accounts.
• Translate client business needs intoworkflows for client andTech teams, asking the right questions to ensureaccuratescope and cost.

Process Improvement and Solution Design:

• Evaluate existing processes and recommend enhancements for efficiency, cost reduction, and improved outcomes.
• Collaborate withtechand business teams to design solutions that align with overall business strategy.
• Creating commercial models that deliver the workflow.

Project Management and Stakeholder Communication:

• Lead new clientpitches, ensuring a smooth transitionto implementation for set up.
• Serve as a liaison between stakeholders and technical teams,facilitatingeffective communication to ensure understanding and alignment.

Data Analysis and Reporting:

• Analyse data to support decision-making processes,create measurement process for new clients.
• Create reports and presentations to convey findings and recommendationsfornew solutions.

What We’re Looking For:

• 10-15 years’ experience in solution design, process optimisation, operations, technical consulting, or similar roles.
• Experience in advertising, creative agency, production, or digital content operations.
• Fluency inGerman or French language
• Strong problem‑solving mindset with the ability to translate business challenges into operational and technical solutions.
• Excellent communication and stakeholder‑management skills, with the confidence to lead conversations during pitches and onboarding.
• High attention to detail, strong analytical capability, and a proactive approach to identifying risks and opportunities.
• Comfortable working cross‑functionally and remotely across multiple markets and teams.

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission,embedding sustainability into every department and through every stage of the project lifecycle.