Global Ops Communications & Policy Specialist

Digital Realty Trust, L.P.; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Job summary

Digital Realty Trust, L.P. in Dallas, TX seeks a Global Operations Communications & Policy Coordinator to provide execution and administrative support for communications, policy governance, content administration, and knowledge management across Global Operations.

Reporting to the Change Management & Communications Manager, you will organize information, maintain assets, track publication timelines, and assist with governance of Operations Guides and policies while growing with increasing

Qualifications

• 0–3 years of relevant experience in communications, project coordination, business operations, knowledge management, change support, policy administration, learning and development, or a related field.
• Strong written and verbal communication skills, including the ability to organize information clearly for different audiences.
• Strong organization, attention to detail, administrative coordination, and follow-up skills, with the ability to manage multiple assignments, follow established processes, and meet deadlines with guidance as needed.
• Preferred experience maintaining websites, SharePoint sites, document repositories, knowledge bases, or other content management systems, with familiarity in document control, records organization, content review, policy governance, or content lifecycle concepts.

Responsibilities

• Coordinate routine and ad hoc communications for Global Operations initiatives, programs, and business updates.
• Gather and clarify requirements with stakeholders, then draft, edit, format, route for approval, publish, and distribute communications.
• Maintain distribution lists, monitor shared channels, respond to inquiries, and route questions to the right resource.
• Maintain communication assets, templates, resource libraries, SharePoint sites, internal channels, and knowledge bases; publish updates and keep information accessible.
• Coordinate Operations Guide governance activities, maintaining inventories of policies, procedures, and guidance documents.
• Track policy ownership, review schedules, approvals, publication timelines, version control, and document management.
• Coordinate publication and archiving under governance standards and identify outdated or missing documentation.
• Apply content structure and lifecycle practices, collect stakeholder feedback to improve content quality.
• Support communications and policy projects through scheduling, documentation, and reporting for leadership review.
• Contribute to process improvement and governance with growing independence under the Manager’s direction.

Skills

Written communications

Verbal communication

Organization

Attention to detail

Follow-up

Collaboration

Change management

Education

Bachelor’s degree

Tools

Outlook

Teams

SharePoint

PowerPoint

Excel

Word

Job description

Digital Realty Trust, L.P. in Dallas, TX seeks a Global Operations Communications & Policy Coordinator to provide execution and administrative support for communications, policy governance, content administration, and knowledge management across Global Operations.

Reporting to the Change Management & Communications Manager, you will organize information, maintain assets, track publication timelines, and assist with governance of Operations Guides and policies while growing with increasing