Global Opportunity-to-Order Process Lead

Vertiv Corporation; Westerville (OH); On-site; USD 140,000 - 180,000; Full time

Job summary

Vertiv is seeking a Global Process Lead for Opportunity to Order (OTO) to design, optimize, and govern the OTO value stream across AMER, EMEA, and APAC. This role drives standardization from opportunity creation through order booking and aligns with adjacent value streams such as O2C, S2P, and SIOP.

The ideal candidate has 8+ years in process management within global manufacturing, with expertise in OTO/Lead to Order, and track record of deploying global process blueprints across ERP/CRM

Qualifications

• Bachelor's degree in Business, Process Engineering, Supply Chain, or related field.
• 8+ years of experience in process management, business transformation, or operations within a global manufacturing or critical infrastructure environment.
• Deep expertise in Opportunity to Order, Lead to Order, or Quote to Cash end-to-end processes.
• Proven experience designing and deploying global process blueprints across multiple regions and ERP/CRM platforms.
• Strong understanding of Engineered to Order (ETO) and Configured to Order (CTO) business models.

Responsibilities

• Own the global blueprint for the OTO process, including L2, L3, and L4 process maps spanning Create Opportunity, Create Quote, and PO Validation process groups.
• Partner with Sales, Engineering, Operations, Finance, Procurement, and Project Management to define roles, responsibilities, and handoffs across the full OTO lifecycle.
• Identify pain points, reduce lead times, and drive measurable improvements in process efficiency, data quality, and customer experience.
• Draft and maintain Standard Operating Procedures (SOPs) and Job Aids governing the OTO process, with clear focus on system-specific execution steps, data origins, and critical handoff points.
• Coordinate with Regional Process Leaders across AMER, EMEA, and APAC to ensure consistent global adoption while accommodating regional requirements and compliance obligations.

Skills

Process management

Cross-functional leadership

Stakeholder engagement

Change management

Continuous improvement

Education

Bachelor's degree in Business/Process Engineering/Supply Chain

Tools

Oracle

Salesforce

Job description

Vertiv is seeking a Global Process Lead for Opportunity to Order (OTO) to design, optimize, and govern the OTO value stream across AMER, EMEA, and APAC. This role drives standardization from opportunity creation through order booking and aligns with adjacent value streams such as O2C, S2P, and SIOP.

The ideal candidate has 8+ years in process management within global manufacturing, with expertise in OTO/Lead to Order, and track record of deploying global process blueprints across ERP/CRM